What are the responsibilities and job description for the Intake Coordinator position at Confidential?
Job Overview
We are seeking a dedicated and detail-oriented Intake Coordinator to join our team. This role is essential in ensuring a smooth and efficient intake process for patients, facilitating their entry into our clinic. The ideal candidate will possess strong communication skills, a solid understanding of medical terminology, and experience with electronic health record systems. As an Intake Coordinator, you will be the first point of contact for patients, making your role crucial in providing exceptional service and support.
Responsibilities
- Manage the intake process for new patients, ensuring all necessary documentation is collected and reviewed.
- Answer incoming calls with professionalism and courtesy, addressing patient inquiries and scheduling appointments.
- Utilize electronic health record systems such as Meditech and Epic to document patient information accurately.
- Review documentation for completeness and compliance with clinic standards.
- Collaborate with front desk staff to ensure seamless patient flow and communication within the clinic.
- Maintain patient confidentiality and adhere to HIPAA regulations at all times.
- Assist in training new staff on intake procedures and systems used within the clinic.
Skills
- Strong phone etiquette to communicate effectively with patients and healthcare professionals.
- Familiarity with dental terminology to facilitate accurate communication regarding patient needs.
- Proficiency in using electronic health record systems, particularly Meditech and Epic.
- Experience in a clinical or front desk environment is preferred.
- Excellent organizational skills with attention to detail for documentation review processes.
- Ability to work collaboratively in a team-oriented environment while managing multiple tasks efficiently.
- Strong computer skills to navigate various software systems effectively.
Join our team as an Intake Coordinator where you can make a meaningful impact on patient care while growing your career in the healthcare field.
Job Type: Full-time
Pay: $23.00 - $35.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Home Health
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Language:
- Russian (Required)
Ability to Commute:
- Brooklyn, NY 11235 (Required)
Ability to Relocate:
- Brooklyn, NY 11235: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $35
