IT Specialist

IT Specialist

This position provides reliable information systems support to assist departments in achieving company goals and provides backup support to the IT Manager.

GENERAL RESPONSIBILITIES:

· Installing and configuring computer hardware, software, systems, networks, printers and scanners

· Monitoring and maintaining computer systems and networks

· Responding in a timely manner to service issues and requests

· Providing technical support across the company (this may be in person or over the phone)

· Setting up accounts for new users

· Repairing and replacing equipment as necessary

· Testing new technology

· Coordinate with vendors of hardware and software to ensure that their products and services meet business needs.

· Backup the IT Supervisor including maintaining records, writing requisitions for purchasing computer equipment and software.

· Provide technical expertise and problem-solving assistance as needed on call nights and weekends.

· Must also be prepared to do physical work, such as lifting computers or equipment, and, if necessary, shift them to other locations. They would need to stoop, bend, and reach.

· Performs any and all duties as assigned.

· Be able to handle multiple projects with changing priorities.

REQUIREMENTS:

· High School Diploma. GED acceptable if candidate also has secondary education directly applicable to the position.

· Manufacturing Experience is REQUIRED.

· At least five (5) years of successful network administration and troubleshooting experience.

· Experience in SAP preferred.

· Possess excellent troubleshooting, communication and interpersonal skills, including effective development of training and reference documentation.

· Ability to facilitate change in a productive and proactive manner, maintain composure and professionalism in stressful situations and work with diverse workforce and external entities.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance