What are the responsibilities and job description for the Medical Administrative Assistant position at Confidential?
Overview
We are seeking a detail-oriented and organized Medical Administrative Assistant to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing exceptional support to both patients and staff. This position requires a strong understanding of medical administrative support, excellent customer service skills, and familiarity with healthcare regulations.
Duties
- Manage patient records, including updating and maintaining accurate and confidential records.
- Schedule appointments for multiple providers.
- Handle billing tasks.
- Answer phone calls and messages, respond to patient inquiries, and provide excellent customer service.
- Perform various administrative tasks, including data entry, scanning, and filing
- Create and update spreadsheets.
- Maintain confidentiality and adhere to HIPAA guidelines.
- Collaborate with healthcare team members to ensure efficient patient care.
- Serve as the first point of contact for patients, delivering outstanding patient service and addressing inquiries effectively. Must be punctual, self-motivated, have excellent communication, organizational, and time management skills.
- Maintain compliance with HIPAA regulations to protect patient confidentiality.
Qualifications
- High school diploma or equivalent required.
- Previous experience in medical administrative support or a similar role is preferred.
- Experience with marketing and social media preferred.
- Proficient with Microsoft Word, Excel and willing to learn EHR system and utilize all available features.
- Excellent customer service skills with the ability to communicate effectively with patients and staff.
- Ability to work in a fast-paced environment while managing multiple tasks efficiently.
- Strong organizational skills and attention to detail are essential for success in this role.
What We Offer:
- Competitive salary and PTO.
- Opportunity to work in a dynamic and supportive healthcare environment.
- Professional development and growth opportunities
- Recognition and reward for outstanding performance.
If you are passionate about contributing to patient care through effective administrative support, we encourage you to apply for this rewarding opportunity as a Medical Administrative Assistant.
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Cocoa, FL 32922 (Required)
Work Location: In person
Salary : $14 - $18
