What are the responsibilities and job description for the Office Support Specialist - Healthcare position at Confidential?
In the role of Office Scheduler, you will be integral to the smooth operation of our medical office, ensuring efficient appointment management and patient flow. Reporting to the Office Manager, you will utilize your core skills in medical administrative support and patient service to enhance the patient experience. Your premium knowledge of medical terminology and EHR systems will be essential for maintaining accurate records and facilitating communication. With strong communication skills and a commitment to confidentiality, you will contribute to a welcoming environment while supporting our healthcare team in delivering quality care.
Responsibilities
- Manage patient scheduling efficiently, ensuring optimal use of office resources.
- Provide exceptional patient service by answering inquiries and addressing concerns.
- Maintain accurate medical records and documentation in compliance with HIPAA regulations.
- Utilize EHR systems to track patient information and appointments.
- Communicate effectively with medical staff and patients, demonstrating strong communication skills.
- Assist with clerical duties, including filing and managing multi-line phone systems.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- How many years is your longest employment?
Experience:
- Medical office: 3 years (Required)
Work Location: In person
Salary : $16 - $18
