What are the responsibilities and job description for the Operations Office Assistant position at Confidential?
Office position to support operations by managing administrative tasks and providing exceptional customer service. This position is essential to maintaining our commitment to quality and efficiency.
- Manage front desk operations, greeting visitors and directing inquiries appropriately.
- Handle incoming calls with professionalism and courtesy, ensuring effective communication.
- Assist with clerical duties including filing, data entry, and document preparation.
- Utilize Google Suite applications to create and manage documents and spreadsheets.
- Provide support for customer service inquiries, addressing questions and concerns promptly.
- Maintain organized records and assist in proofreading documents for accuracy.
Requirements
- Strong time management skills to prioritize tasks effectively.
- Excellent phone etiquette and communication skills.
- Proficiency in Google Suite applications is preferred.
- Basic clerical skills with attention to detail for accurate record-keeping.
- Customer service experience is highly valued.
- Computer literacy with familiarity in using phone systems.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17 - $18