What are the responsibilities and job description for the Resident Services position at Confidential?
Are you AMAZING ? Are you a people pleasing problem solver ? We need you!
We are looking for an AMAZING Resident Services person, to attend to our residents and team members. This special person will need to have a property management background to help our residents, team members - everyone, be the best they can be!
Responsibilities:
- Provide and coordiante services to residents and visitors
- Manage administrative requests from residents and respond to resident inquiries
- Address resident concerns and issues in accordance with property service standards
- Assist office visitors ensuring their needs are met
- Assist with leasing responsibilites when coverate is needed
- Create and maintain a positive environment for residents and visitors
- Assist with deliveries and receivng/distributing resident packages
- Assist with office mail
- Record resident service requests and ensure timely follow-up
- Assist residents and guests with parking restrictions and policies
- Assist with administrative and office needs
- Maintain schedules and calendars
- All other duties as assigned
Qualifications Required:
- Customer service experience
- Strong commitment to company goals and values
- Property Management experience preferred
- Prior customer service experience required
- High School diploma
- Excellent communication and listening skills
- Must communicate ideas and information in an organized, clear, and concise manner, both verbally and in writing
- Strong customer service skills
- Computer skills, knowledge of Yardi, highly preferred
- Ability to handle interpersonal situations
- Ability to resolve issues in a timely manner while prioritizing and managing multiple projects simultaneously
We are a Equal Opportunity Employer who participates in E-Verify!
Job Type: Full-time
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Norcross, GA 30093: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $21
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