What are the responsibilities and job description for the Procedure Specialty Scheduler - Cardiology position at Confluence Health?
Salary Range: $17.67 - $28.19 Overview:
Position Reports To: Practice Manager
Essential Functions:
Physical/Sensory Demands For This Position:
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.
Employees of Confluence Health receive a wide range of benefits in addition to compensation.
- Medical, Dental & Vision Insurance
- Flexible Spending Accounts & Health Saving Accounts
- CH Wellness Program
- Paid Time Off
- Generous Retirement Plans
- Life Insurance
- Long-Term Disability
- Gym Membership Discount
- Tuition Reimbursement
- Employee Assistance Program
- Adoption Assistance
- Shift Differential
For more information on our Benefits & Perks, click here!
Summary:
To efficiently and accurately manage the patient visits schedules so that quality patient care can be provided in a timely, productive, and pleasant manner.
Position Reports To: Practice Manager
- Schedules procedures and procedure rooms using current guidelines and workflows to ensure patients are appropriately scheduled in the correct location for the correct procedure.
- Answers the telephone in a timely manner and directs the calls to the appropriate personnel.
- Makes appointments, understanding the scheduling needs of the various physicians, so that patient access for clinical concerns is accomplished in a timely fashion. This will include canceling and rescheduling appointments.
- Keeps current on the scheduling and staffing situation in all locations where the department doctors serve patients in order to coordinate timely visits for patients and efficient and productive schedules for the physicians.
- Effectively communicate all schedule changes to the appropriate personnel.
- Exhibits excellent customer service skills.
- Competent use of telephones, computers, printers, copiers, and fax machines.
- Consistently monitor the physician’s schedules to ensure each provider’s schedule templates are full.
- Evenly distribute patients to all providers to ensure even utilization of schedule. Priority should be given to patients requesting a specific physician. If a patient does not have a physician preference, the appointment will be scheduled to the physician with open slots to ensure load balancing across the department.
- Provide feedback on workload, scheduling issues, and refinements to the Department Supervisor.
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Ensure that necessary referral information for office visits and other related services are obtained prior to the scheduled event. When assigned:
- Contacts appropriate entities (PCP’s, insurance companies, employers, etc.) as required to obtain information necessary to obtain referrals for scheduled services three days prior to scheduled services.
- Utilizes on-line resources and external websites for efficient processing of referrals.
- Documents coverage, authorization information, etc., in patients’ Epic medical record.
- Other duties as assigned.
Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.
Qualifications:
Required:
- High school graduate or GED.
Desired:
- Medical terminology course.
- Previous experience in a medical or related type of facility or office.
O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday.
F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday.
C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.
Physical/Sensory Demands For This Position:
- Walking – F
- Sitting/Standing – F
- Reaching: Shoulder Height – O
- Reaching: Above shoulder height – O
- Reaching: Below shoulder height – O
- Climbing – O
- Pulling/Pushing: 25 pounds or less – O
- Pulling/Pushing: 25 pounds to 50 pounds – O
- Pulling/Pushing: Over 50 pounds – O
- Lifting: 25 pounds or less – O
- Lifting: 25 pounds to 50 pounds – O
- Lifting: Over 50 pounds – O
- Carrying: 25 pounds or less – O
- Carrying: 25 pounds to 50 pounds – O
- Carrying: Over 50 pounds – O
- Crawling/Kneeling – O
- Bending/Stooping/Crouching – O
- Twisting/Turning – O
- Repetitive Movement – F
Working Conditions:
- Many of the essential job functions of this position are done while seated at a desk. This may be in an open hallway or in a more confined space. Much work is done independently but there is also interaction with others, both in person and by phone. Overtime hours may occasionally be required. There is mental stress and pressure associated with this position. General supervision is provided by the department Practice Manager with additional instructions, guidance, and directions provided by the Department Supervisor, physicians and nursing staff.
Job Classification:
- FLSA: Non-exempt
- Hourly/Salary: Hourly
Physical Exposures For This Position:
- Unprotected Heights -No
- Heat – No
- Cold – No
- Mechanical Hazards – No
- Hazardous Substances – No
- Blood Borne Pathogens Exposure Potential – No
- Lighting – No
- Noise – No
- Ionizing/Non-Ionizing Radiation - No
- Infectious Diseases - No
Salary : $18 - $28
