What are the responsibilities and job description for the Administrator, Imaging Support position at ConforMIS?
Job Summary :
The Administrator, Imaging Support will be responsible for daily clerical and administrative functions in support of all aspects of Imaging operations at restor3d. Position is also responsible for planning and developing systems and procedures to improve the quality and efficiency of the department.
Essential Duties and Responsibilities :
Develop and maintain strong internal working relationships across restor3d
Understand the objectives, responsibilities, and mission of the Imaging Support department and works towards those goals
Prioritize and plan work activities; adapt for changing conditions
Initiate contact with various hospitals and imaging centers
Create, modify, and maintain documents using Microsoft Office
Maintain electronic filing systems
Support staff in assigned project-based work
Other responsibilities as assigned
Qualifications :
Associates degree in Business Administration or related field is preferred
3 years' work experience in one of the following areas is required : Customer Service, Medical office / field, Medical device or pharmaceutical experience preferred
Knowledge of medical terminology, with radiology or medical device industry experience preferred
Advanced computer skills including Microsoft Office including Word, Outlook, Excel and Teams
Experience with ERP, PLM, and PACS preferred.
Experience in database entry, CRM or other prospect tracking systems strongly desired e.g. Oracle, SAP)
Excellent telephone etiquette skills
Skills, Abilities, Competencies Required :
Excellent written and verbal communication skills
Able to work accurately in a fast-paced, hectic, ever-changing environment with strong attention to detail
Demonstrated ability to monitor own work to ensure quality, accuracy, and thoroughness
Strong organizational, analytical, and time-management skills
Able to self-motivate and work both independently and as part of a team
Strong interpersonal skills
Ability to interact effectively with a large number of individuals both within and outside the organization
Knowledge of customer services practices.
High attention to detail
Exceptional time management and organizational skills, ability to prioritize work, meet deadlines and work under pressure
Ability to manage and develop organized systems for filing, communications, and follow-up
Ability to manage multiple, simultaneous projects and priorities effectively
Ability to sense urgency and respond accordingly
Use of discretion in confidential matters
Flexibility and ability to adapt to changing pace and environment with frequent interruptions
Willingness to learn needed skills on the job in order to enhance performance
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