What are the responsibilities and job description for the Project Success Manager position at Congruex?
Job Title: Project Success Manager
Primary Location: Denver, CO
Employment Status: Full Time, Exempt
Compensation: $115,000 - $138,000
CNS, a Congruex Company, is looking for a Project Success Manager to join our Integrated Delivery Services team. Learn more about our operating unit at: www.Congruex.com
Who is Congruex
Congruex designs and builds broadband and wireless communications infrastructure. The work we do enables everything in the modern world to operate, from healthcare and energy to transportation and social interactions.We deliver turn-key network solutions under a single platform by aligning our engineering and in-market construction operating units. Our vision is to be the best end-to-end provider of network services in the U.S. and our core values of GRIT connect everything we do.
We are building tomorrow, together. Will you join us?
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Job Summary:
Responsible for supporting assigned projects, stepping in when teams need help, and supporting smooth execution. They act as the primary operational support resource for field and project teams, providing guidance on processes, resolving issues, and ensuring teams can efficiently execute their work. This role ensures that processes are followed, teams receive proper training, and issues are escalated so projects can meet expectations. The Project Success Manager works closely with the Project Manager, Construction, Engineering, and Project Controls to resolve challenges, optimize execution, and support the workforce.
Primary Responsibilities:
- Serve as the first point of contact for project teams needing support, training, or issue resolution.
- Step in when teams struggle, providing hands-on guidance and problem-solving.
- Train and coach teams on processes, ensuring adoption of best practices.
- Track and manage project risks, escalating when necessary to leadership.
- Ensure project teams have the resources, equipment, and labor they need to stay productive.
- Work cross-functionally to resolve delays, budget concerns, and operational challenges.
- Monitor financial performance, cash flow, and cost tracking for assigned projects.
- Develop and maintain accurate project documentation, reports, and performance dashboards.
- Ensure compliance with safety, regulatory, and quality standards throughout project execution.
- Drive continuous improvement efforts, providing feedback to enhance future projects.
- 5-7 years of experience in project management, project success, or operations.
- Strong troubleshooting and issue resolution skills to handle project roadblocks effectively.
- Experience coaching teams, implementing processes, and managing field operations.
- Strong collaboration and leadership skills, ensuring teams work efficiently and effectively.
- Excellent communication and problem-solving abilities.
Why Work At Congruex
No matter what role you play, you are an important part of the One Congruex Family. We offer:- Medical, Dental & Vision Benefits
- 401(k) Program with a Company Match.
- Free Wellness Resources & Marketplace Discounts
- Paid Maternity & Parental Leave
- Paid Basic Life Insurance & Voluntary Options
- The pillars of Congruex culture are GRIT, safety, inclusion, and family.
The Fine Print:
We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.
Salary : $115,000 - $138,000