What are the responsibilities and job description for the Commercial Lines Underwriting Assistant position at Conifer Insurance Services, LLC?
Conifer Insurance Services, LLC is a specialty program administrator that provides agents and brokers with an innovative mix of insurance products for niche and underserved industry groups.
We are seeking to hire a Commercial Lines Underwriting Assistant for our Troy office.
The primary responsibilities include, but are not limited to:
- Responsible for accurate and timely setup of submissions into company policy management system based on agency request balanced against underwriting program guidelines.
- Process declinations on submissions not accepted due to underwriting program guidelines or duplicate submissions.
- Manage AOR processing to both existing agency and potential agency following company guidelines.
- Responsible for communicating with agents to obtain information in order to complete screening and transactions.
- Manage and review amendments to policies accurately and within timeframe given.
- Responsible for corresponding with agency on amendment pricing and next steps.
- Process loss run requests in accordance with company guidelines.
- Assist with processing renewal of quotes and binds if requested.
- Responsible for inspection of report review, interface with recommendations and validation of compliance.
- Provide outside system support for special customer requests such as manual billing, EFT special handling.
- Provide exceptional customer service to agents and customers through 1st level phone support.
- Provide terms on quotes within underwriter parameters.
- Execute additional underwriting or project duties as needed.
Education/Experience:
- Prior customer service experience is preferred
- Prior experience working for a property/casualty insurance company or agency is a plus
Skills & Abilities
- Excellent communication and interpersonal skills are required
- Ability to review, record and organize data from a variety of sources with no prescribed format is essential
- Ability to work as a member of a team is imperative
- Must be flexible and willing to learn at a rapid pace
- Must be detail orientated, highly motivated and a self-starter
Work/Travel Environment
- Hybrid Schedule: 2 day/week in-office requirement
- Travel is not required for this role
The above information in this description has been designed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Conifer Insurance Services, LLC is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on local, state or federal laws.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Troy, MI 48084
