What are the responsibilities and job description for the Patient Access Manager I position at Conifer Revenue Cycle Solutions?
Job Summary
Responsible for leading all daily Patient Access operations and making significant contributions to the team's success.
Essential Duties and Responsibilities:
- Assists in developing short and long-range planning recommendations for Registration Process areas, including pre-service and point-of-service financial clearance activities and Patient Access functions. Actively practices budget/cost management and drives operational metrics.
- Develops and implements action plans as identified, ensuring alignment with client and Conifer goals.
- Manages all operational metrics to ensure the department meets Service Level Agreements and budgetary guidelines, consistently communicating progress to stakeholders.
- Effectively manages staffing activities, including documentation, selection, orientation, and training. Grow/Mentor supervisors and promote staff engagement and commitment to strategy, mission, and goals.
- Enforces departmental policies, practices, procedures, and work rules, assisting in the development of new policies according to hospital and corporate guidelines.
- Provides regular feedback to staff, Director, and CFO, identifying deficits and recommending solutions for improvement.
Supervisory Responsibilities:
This position carries out supervisory responsibilities in accordance with guidelines, policies, and procedures and applicable laws.
- Interviewing, hiring, and training employees;
- Planning, assigning, and directing work;
- Appraising performance;
- Rewarding and disciplining employees;
- Addressing complaints and resolving problems.
Leadership:
Can be a standalone leader at a clinic facility or must be MGR, PA I if PAD is onsite.
Knowledge, Skills, Abilities:
- Excellent interpersonal and organizational skills;
- Demonstrated leadership and management abilities;
- Thorough knowledge of computer systems in Health Care Information System;
- Clear understanding of Revenue Cycle Management and Regulatory Agencies required;
- Ability to receive and express detailed information through oral and written communications;
- Strong knowledge and ability to drive operational metrics.
Education/Experience:
- High School Diploma or equivalent;
- College degree preferred;
- 3-5 years of Health Care Supervisory experience preferred;
- Extensive knowledge of relationship between Admitting, Clinical Areas, Financial Areas, and pre-service and point-of-service financial clearance activities.
Work Environment:
Hospital Work Environment.
