Demo

Patient Access Team Lead

Conifer Revenue Cycle Solutions
London, KY Full Time
POSTED ON 4/8/2025
AVAILABLE BEFORE 5/8/2025
About Us

Conifer Revenue Cycle Solutions is a leading provider of revenue cycle services to healthcare providers. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare.

We are looking for a Patient Access Supervisor to join our team. As a member of our team, you will play a critical role in ensuring that our clients receive high-quality revenue cycle services.

Responsibilities

The Patient Access Supervisor will be responsible for providing guidance and mentoring to new and existing staff in the Patient Access department. The ideal candidate will have a strong understanding of revenue cycle management and regulatory agencies, as well as excellent interpersonal and organizational skills.

The Essential Duties and Responsibilities of this role include:

• Providing daily support and training to new hires and existing staff in the Patient Access department.
• Assisting in preparation for short and long-range planning recommendations for all Registration Process areas, including Admitting, Centralized Scheduling, Emergency Department, and on or offsite clinics.
• Maintaining positive customer service at all times and assisting staff in resolving issues.
• Enforcing departmental policies, practices, procedures, and work rules in accordance with approved department and hospital policies, and assisting in the development and implementation of new policies according to hospital and corporate guidelines.
• Responsible for monitoring daily activity and completion of performance and metric reports, such as financial clearance reports, and performing special projects and reporting when assigned.
• Performing all Patient Access functions as needed.
• Acting as part of the management team to ensure that the group is meeting all operational goals.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent interpersonal and organizational skills.
• Demonstrated leadership abilities.
• Thorough knowledge of computer systems in Health Care Information System.
• Clear understanding of Revenue Cycle Management and Regulatory Agencies required.
• Ability to receive and express detailed information through oral and written communications.

Benefits

As a member of our team, you will enjoy a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Our company culture values diversity, equity, and inclusion, and we strive to create a workplace where everyone feels valued and respected.

Join us and take your career to the next level!

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