Demo

Customer Service Representative

Connect One, LLC
Natchez, MS Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 4/2/2025

Customer Service


Effectively manage incoming calls from clients and debtors


Identify and assess clients’ needs to achieve satisfaction


Complete computer updates and records


Provide accurate, valid and complete information by using the right methods


Handle complaints, provide appropriate solutions and alternatives and follow up to ensure resolution


Follow communication procedures, guidelines and policies


Ability to adapt/respond to different types of callers


 


Requirements


Proven customer support experience


Previous call center experience a plus


Strong phone contact handling skills and active listening


 Excellent communication and presentation skills


Ability to multi-task, prioritize, and manage time effectively


High school diploma or GED


Strong computer skills, including Microsoft office suite of products




Ability to learn and use new company specific software

Salary : $12

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