What are the responsibilities and job description for the Desktop Support Technician position at Connect Search, LLC?
Desktop Support Technician
I am currently working on a 3-6 month c ontract to hire Desktop Support Technician opportunity with one of my clients based out of Stoughton, WI
100% Onsite in Stoughton- w / travel to Brodhead / Evansville occasionally (Mileage reimbursed)
Pay : $24-$27 / hr w / similar FTE conversion salary
Overview :
- Reports to Manager of Support Desk
- 1000 end users
- Align the IT coordination of new Rental facilities including ordering equipment, coordinating with our telecommunication consulting to get network connectivity, and our phone vendor on phone setup.
- Fulfill end user requests by responding to Help Desk (HD) tickets regarding desktop, laptop, and portable device hardware issues. Troubleshoot and resolve
- Respond to software issues with os, Microsoft Office, and other software
- Assist end users with physical installs or equipment relocations.
- Administrate Active Directory
- Install os and other software on PC’s, Mobile devices, and Thin Clients.
- Support Printers
- Build “gold” images of desktops for deployment to users
- Maintains asset / inventory.
- Make configuration changes
- Remove viruses / malware
- Assist with maintenance of the NEC telephone system
Skills :
Salary : $24 - $27
