What are the responsibilities and job description for the Services Coordinator - Transportation position at CONNECTABILITY OF MN INC?

Job Description

Description :

Service Coordinator - Transportation

Job Title : Service Coordinator - Transportation

Classification : Full-Time

Reports To : Executive Director | Director of Divisions | Transportation Division Lead | Senior Manager- Transportation Division

Wage : $20 per hour

Summary : The Transportation Service Coordinator is responsible for the day-to-day responsibilities and operational growth of the Transportation department. You will be working with case managers, service providers, clients, staff, and operational software daily.? The operational growth will include reaching out to county case managers and other organizations to serve the clients ConnectAbility of MN serves.

Responsibilities :

Transportation Service Coordinator

Manages all transportation aspects of ConnectAbility of MN??
Create and maintain all new quotes and send them to case managers
Manage case managers & client’s issues / questions / calls / emails regarding transportation?
Maintain forms for compliance
Create and update service provider account records in Salesforce
Monitor service provider state and?federal eligibility online and upload results into Salesforce
Daily one-off uploads as received or requested for transportation
Pull and monitor monthly reports of all open and on-hold Transportation in Salesforce
Follow up with case managers for renewal when one month left on service agreement
Monitor service agreement usage based on remit results for each transportation client
Work closely with the billing department on denied claims
Monitor each client for 1-month rule, notify case manager and client if need to hold transportation
Month end closing of accounts with ending service agreements
Meet with team 2 times a week on meetings
Participate in organizational activities
Support the Mission and Vision Statements

Qualifications :

Computer skills, including proficiency in Microsoft Office Suite, Salesforce (helpful but not required)

Ability to successfully organize and prioritize tasks to meet goals, solve problems and generate creative solutions

Ability to function independently within established guidelines

Exceptional written and verbal communication skills

Benefits :

2 weeks PTO days (10 days)

8 hours of community volunteering or school functions

Benefits package

Wellness activities

Flexible scheduling

10 Holi-dates paid time off

Apply :

Send resume to TeamSupport@ConnectAbilityMN.org

Call 320-253-0765 to request an interview?

Requirements :

Computer skills, including proficiency in Microsoft Office Suite, Salesforce (helpful but not required)

Ability to successfully organize and prioritize tasks to meet goals, solve problems and generate creative solutions

Ability to function independently within established guidelines

Exceptional written and verbal communication skills

Salary : $20

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Services Coordinator - Transportation

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