Job Description
The Building for Health Program Manager is responsible for planning, executing, and evaluating the implementation of Building for Health : a cross-sector initiative designed to strengthen communication and coordination among various programs and services that aim to enhance the livability of homes and promote the well-being of residents. Building for Health serves as a centralized hub, streamlining the referrals of a range of services, including but not limited to : home hazard mitigation, energy efficiency upgrades, financial and legal assistance for housing matters. The Program Manager will be responsible to manage the implementation of Building for Health's core components such as the shared and centralized infrastructure, the partners, identification and engagement, community representation for decision making, and Data Collection and Analysis
Responsibilities
Shared and Centralized Infrastructure :
- Track and manage referrals between partners, ensuring timely follow-up and appropriate connections for residents.
- Maintain and refine tracking tools and workflows to document referral processes and enhance communication between partners.
- Conduct follow-up for specific referrals requiring additional outreach to confirm residents have been connected to services.
- Support the Connecticut Children's Healthy Homes team with referrals as needed.
Partner Engagement :
Identify, recruit, and engage partners aligned with Building for Health's scope and mission.Lead onboarding and training of partners on communication, needs assessment, and referral management.Facilitate regular partner engagement meetings and ensure continuous feedback loops are maintained.Supervise partner subcontractsAssess partner satisfaction and identify opportunities for improved engagement and collaboration.Community Engagement :
Identify and recruit residents with lived experience from the target community to inform the initiative.Develop strategies to incorporate resident input into decision-making processes to refine the Building for Health model, including conducting community engagement meetings.Data Collection and Analysis :
Support the development and execution of data collection methods to assess Building for Health's impactMonitor program progress and recommend improvements for each core component.Track outcome metrics and provide reports on program impact to partners, funders, and other stakeholders.Assist in the analysis of program sustainability and scalability.Conduct reports of progress and impact to different audiences, including partners, community members, CT Children's, and funders.Project Management :
Lead project management efforts, including work plan development, timelines, performance measurement, budget oversight, invoicing, and partner and community incentivesSupport change management, quality improvement, and capacity-building activities.Building and Cultivating Relationships :
Cultivate relationships with internal teams and external partners to ensure alignment with project goals.Demonstrate commitment to diversity, equity, and inclusion in all program activities.Demonstrate support for the mission, values, and goals of the organization through behaviors that are consistent with Connecticut Children's standards.Performs other job-related duties as assigned.
Qualifications
Education and / or Experience Required :
Bachelor's Degree in public health, healthcare, business or public administration.Minimum of five (5) years of experience in public health, healthcare, business or public administration.Demonstrated leadership experience.Education and / or Experience Preferred :
Master's Degree in public health, healthcare, business or public administration.With Master's degree, three (3) years of experience in public health, healthcare, business or public administration.Lived experience in an urban areaLicense and / or Certifications Required :
N / AKnowledge, Skills and Abilities :
Knowledge :
Sectors, initiatives, and stakeholders relevant to livability services and initiatives in ConnecticutTools and frameworks to support place-based system building.Project management tools.Change management strategies.Collective impact.Virtual meeting platforms.Skills :
Strong communication skills, both written and oral.Critical and strategic thinking to facilitate idea generation, problem-solving, and cross-sector collaboration.Ability to manage and guide cross-sector teams with shared goals.Strong facilitation skills, inclusive of internal team meetings, meetings with external partners and subcontractors, and community meetings.Public speaking.Computer literacy.Abilities :
Manage stakeholder engagement opportunities involving government agencies, community-based organizations, private property owners, and families and children.Develop effective partnerships with communities, utilities, and other organizations needed to implement programsDemonstrate Connecticut Children's core organizational competencies.Influence others to advance a cohesive set of activities, actions, and strategies.Communicate and build mutually beneficial, bi-directional relationships with diverse stakeholders, including residents and community members.Proactively seek information that ensures a broad understanding of opportunity areas and ability to identify innovative solutions.Lead processes and activities to implement multi-level strategies.Manage the delivery of multi-pronged initiatives and projects that have local impact.Enact values of diversity, equity, and inclusion in program and organizational activities and outcomes.About Us
Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.
At Connecticut Children's, treating children isn't just our job - it's our passion. As a leading children's health system experiencing steady growth, we're excited to expand our team with exceptional team members who share our vision of transforming children's health and well-being as one team.
