What are the responsibilities and job description for the Entry Level Sales position at Connecticut Consulting Services LLC?
We are currently hiring agents for a technology call center representative position for our technology company in Wethersfield, CT.
Benefits:
- High pay
- Monthly and yearly recognition's
- Company paid dinners
- Company paid traveling
- Weekly Pay
- Mentorship and coaching
- Unlimited performance bonuses
- Unmatched team culture
- No experience or degree required
Duties and Responsibilities:
- Answering phones from customers professionally and responding to customer inquiries and complaints.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Providing customers with the organization’s service and product information.
- Processing forms, orders, and applications requested by the customers.
- Researching required information using available resources.
- Routing inbound calls to the appropriate resources.
- Following up complicated customer calls where required.
- Completing call notes and call reports as necessary and updating them in the CRM.
- Obtaining and evaluating all relevant data to handle complaints and inquiries.
- Recording details of comments, inquiries, complaints, and actions taken.
- Managing administration, communicating and coordinating with internal departments.
- Other duties as assigned.
Requirements:
- Open availability: Monday through Friday. 8 a.m. to 5:55 p.m.
- Experience in dealing with the public.
- Excellent communication skills, including verbal with proper grammar.
- Ability to work with others in a close manner.
- Good computer skills.
- Good multi-tasking skills.
- Skills and Specifications
- Technical expert in related computer applications.
- Able to react effectively and calmly in emergencies.
- Able to maintain customer confidentiality.
Education:
- High school diploma or equivalent.
Job Type: Full-time
Salary: $36,000.00 - $200,000 per year
Benefits:
- Paid time off
- Company provided trips
- Weekly, Monthly, and Yearly bonuses.
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Wethersfield, CT 06109: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Job Type: Full-time
Pay: $36,000.00 - $200,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
- Quarterly bonus
- Weekly bonus
- Yearly bonus
Education:
- High school or equivalent (Required)
Experience:
- Grammar Experience: 1 year (Required)
Ability to Relocate:
- Wethersfield, CT 06109: Relocate before starting work (Required)
Work Location: In person
Salary : $36,000 - $200,000