What are the responsibilities and job description for the Procedure Scheduler position at Connecticut GI?
About Us
Connecticut GI, a division of GI Alliance, is looking for a full-time experienced Procedure Scheduler to join our Old Saybrook Care Center! We are the largest gastroenterology practice in the state of Connecticut with 31 Care Centers and still growing. Our employees are the foundation of our practice and we pride ourselves on the fact that we have been named a TOP WORKPLACE 8 times! Our team of clinical and administrative support staff work collaboratively with our physicians and advanced practitioners to provide our patients with the most comprehensive and compassionate care. Here at CTGI our promise is to treat every patient as if they were a member of our own families, and we are looking for team members who also embody this vision!
Connecticut GI is an equal opportunity employer and prides itself on having a dedicated, knowledgeable staff committed to working with our clinicians, enabling us to provide the highest level of care for our patients in a caring, compassionate and professional manner.
A Short List Of Reasons Why You Should Work For CTGI
· Selected as a Top Workplace 8 Times
· Competitive Pay
· Very Fast-Growing Practice
What You Will Do For Us:
- Providing Remarkable Patient Experience: Schedule procedure and office visit appointments following CTGI policy and scripting
- Attention to Detail: Update insurance and demographic information when scheduling appointments, obtain cardiac clearance for patients scheduled for procedures where warranted and follow up on procedure to ensure ASC has documentation
- Team Player: Assist with any general office function at the request of the site supervisors or managers and lend support to other CTGI staff members as required, to ensure proper patient care and smooth functioning of the office.
- Versatility: Properly answer incoming phone lines, taking clear, concise messages, compose, process, and follow-up on electronic phone messages and alerts, and route messages to correct provider or employee.
- Expertise: maintain familiarity with providers preferred prep.
What We Are Looking For In You:
- High school diploma or equivalent.
- At least 2 years related experience required.
- Excellent verbal and written communication skills.
- Exceptional interpersonal and customer service skills.
- Strong problem-solving skills.
- Ability to prioritize and multi-task.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient in EPIC.
Job Type: Full-time
Salary: From $18.00 per hour, depending on experience
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Day shift
- 7:00am - 4:00pm
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Office: 3 years (Required)
- Customer Service: 3 years (Required)
- EMR systems: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $18
