Patient Scheduler - Gastroenterology

Job Category : Administrative Support for Medical Practices

Requisition Number : PATIE001275

Posted : January 9, 2025

Employment Type : Full-Time

Locations

PACT and PACT MSO Gastroenterology Center

2200 Whitney Ave

Hamden, CT 06518, USA

By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.

COVID-19 Considerations :

Masks are optional for employees, visitors, patients, vendors, etc. All employees are strongly encouraged and recommended to obtain the COVID-19 vaccination routinely. Proof of annual flu vaccination is required for all employees.

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

Position Overview : PACT MSO has a busy Gastroenterology office that is seeking a Patient Scheduler. The hours are Monday through Friday 8 : 00am to 4 : 30pm. The position is floating between office locations in Hamden, Milford, and Guilford.

Responsibilities :

• Schedule all patient appointments for the practice.
• Obtain demographic information and history that will allow appointments to be booked appropriately, and schedule appointments according to provider guidelines.
• Set up insurance information.
• Accommodate patient preference within the specified time frame and guidelines of the procedure order.
• Follow facility exclusion criteria and scheduling guidelines while scheduling.
• Provide culturally sensitive service to all patients and coworkers.
• Maintain full and efficient schedules and identify changes in scheduling patterns to report to management.
• Maintain confidentiality of all medical, financial, or other sensitive materials and information in verbal, electronic, or printed form.
• Competently explain pre-procedure instructions to patients and significant others or guardians.

Skills and Knowledge :

Education and Experience :

Travel Required

Yes, between Hamden, Milford, and Guilford.

Qualifications

Preferred Skills :

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