Clinical Medical Assistant

Connecticut Orthopaedics has been named as the #1 Physician Practice in Orthopaedics in Connecticut, as well as ranking in the Top 3 for Surgical Care and the Top 5 for Overall Physician Practices across the state by Castle Connolly. 

Do you want to be part of the #1 Physician Practice in Orthopaedics in Connecticut? Are you interested in growing your career while making an impact in the lives of patients each and every day? 

Connecticut Orthopaedics is looking for a full-time Clinical Medical Assistant to join our exceptional care team in our Branford and Guilford offices. By joining our team, you will become an integral part of the largest private orthopaedic practice in New England offering a competitive salary, excellent work-life balance, and exceptional career growth opportunities!

The clinical MA position provides direct support to the physician and assists with all aspects of the physicians’ practice. Responsibilities include but are not limited to: clinical scheduling, clinical patient flow, surgical and test authorization, scheduling and follow up, patient contact, and liaison with outside agencies.

 Essential Responsibilities:  

• Booking provider requests for tests and surgeries for patients and obtaining authorizations, recording information in proper location
• Contacting outside facilities and processing related paperwork such as other physician offices, hospitals, and surgical centers and providing them with the necessary information to schedule tests and surgeries
• Following up on surgical patients to ensure necessary pre-op and testing appointments have been completed
• Contacting patients with pertinent information regarding their scheduled test or surgery and scheduling necessary follow up visits
• Ensuring tests results are received before surgery; are reviewed and distributed appropriately (i.e. provider, facility, etc.)
• Accurately documenting necessary information in the computer system, such as pre-certification numbers, and chart for patients having tests and procedures
• Preparing paperwork, x-rays, and other documents as needed for the physician to be available for him or her to take to surgery
• Addressing patient concerns and questions as needed
• Directing requests for worker compensation approval of tests and surgeries and other related information to the case manager
• Pre-authorizing and calling in prescriptions and/or injectables for the physician
• Scheduling post-op and first physical therapy appointment and informing patient
• Applying casts, removing wound dressings, sutures, and casts
• Fitting patients with durable medical equipment and braces appropriately and completing billing paperwork accurately

 Skills and Abilities:  

• Demonstrate knowledge and compliance of all HIPAA regulations
• Demonstrate critical thinking skills
• Must possess proficient computer skills including Microsoft Office Suite
• Must have excellent interpersonal, verbal and written communication skills
• Must be able to communicate effectively with physicians, surgeons, physician assistants and other senior clinical practitioners
• Must have excellent time-management skills
• Must have outstanding professional medical phone communication skills and can coordinate with outside facilities to obtain patient medical information, following HIPAA regulations
• Ability to relay information in a positive manner and calm patients, presenting solutions for their problems

Experience/Educational requirements:  

• Certification from an Accredited Medical Assistant program or prior training, education and experience from which comparable knowledge and skills are acquired leading to a Medical Assistant title
• High school Diploma or equivalent (GED) required
• 3-5 years of experience as a Medical Assistant or Medical Secretary required
• Experience in an orthopaedic practice preferred