What are the responsibilities and job description for the Physical Therapy Medical Receptionist position at Connecticut Orthopaedic Specialists Pc?
Do you want to become part of the largest private Orthopaedic practice in New England? Connecticut Orthopaedics has been serving patients in the Greater New Haven and Fairfield County communities for 60 years and is searching for a full-time enthusiastic Medical Receptionist to join our exceptional Physical Therapy care team in Trumbull.
The schedule is Monday thru Thursday from 10:00am - 6:00pm and Friday 8:00am - 4:00pm.
The Physical Therapy Medical Receptionist will work at the front desk of our physical therapy office and assist our patients and other visitors. The primary job duties include greeting and checking-in patients, answering questions, collecting patient co-pays, and processing paperwork.
Essential Responsibilities:
- Greet patients and visitors, check in patients, verify insurance
- Collect Co-pay
- Follows all Connecticut Orthopedic Specialists P.C. policies and procedures include but not limited to human resources, clinic, administrative, HIPAA and compliance
- Enter patient demographics and insurance information into the Electronic Medical Record
- Determine fees and process appropriate copayments, properly record information
- Maintain appropriate levels of cash and balance cash drawer according to procedure
- Performs other duties as assigned by their supervisor
Skills and Abilities:
- Excellent communication and interpersonal skills
- Strong customer orientation
- Demonstrative initiative and ability to multi-task
- Strong organizational skills and systems aptitude
- Solid computer skills including proficiency with Microsoft Office
- Knowledge on pre-approvals with insurance companies
- Knowledge of Workman's Compensation and Motor Vehicle Accidents is a plus
Experience/Educational requirements:
- EDUCATION: High School Diploma or GED required. Associate of Arts degree, Medical Assistant or Medical Administrative certificate or higher preferred
- EXPERIENCE: Minimum of two (2) years of front desk experience with a medical practice, including electronic medical record-keeping and insurance authorizations as well as Orthopaedic or Physical Therapy background preferred.
