What are the responsibilities and job description for the Computer Technician position at Connecticut Spring & Stamping?
Job Title
Computer Technician
Job Number
15-1151.00
Department
Admin IT
Reports to
Manager / Information Technology
Primary Position Objectives
Support Information Technology hardware maintenance and rollout objectives as well as software initiatives
Position Responsibilities
Key Responsibilities
Description of Duties
- Support CSS Software Engineer with various ERP maintenance, inquiries, and project requests
- Computer issue troubleshooting and resolution
- Maintenance, repair and upgrade of computer hardware
- Support of network infrastructure including maintaining cabling, switches, etc.
- Response to helpdesk tickets meeting the requirements of users
- Develop and update department procedures and support other departments as needed
- Recommends and implements techniques to improve productivity and increase efficiencies.
Other
- Maintains adherence to company policies, environmental and safety standards, and good housekeeping standards.
- Interface with 3rd party IT vendors as needed.
- May be required to assist or otherwise instruct other personnel.
- Performs other duties as may be required.
- Attendance is an essential function of the job.
- Off hours work may be required to support IT environment or projects
Qualifications
Education/Experience
- Relevant undergraduate course study or demonstration of equivalent skills.
- Team player that can work in a dynamic environment.
- Excellent written and verbal communication skills across all levels of an organization.
- Working knowledge of computer hardware and software systems.
- Strong analytical and reasoning abilities.
- Well-organized.
- Desires learning new skills and expanding capabilities.
Physical Requirements
- Sitting-Regularly
- Walking-Regularly
- Repetitive finger motion-Regularly
- Lifting IT hardware up to 35 pounds-Regularly
- Seeing (with correction)-close vision, focusing ability-Regularly
The above description reflects a general outline considered necessary to describe the principle function of the job identified. It shall not be construed as a detailed description of all the work requirements that may be inherent in the job
