What are the responsibilities and job description for the Automotive Service Advisor position at Connecticut Tire & Auto?
Ready for a refreshing change to your automotive career?
Do you enjoy helping others?
We have a great opportunity for you!
We are a growing fast paced, service driven automotive repair business that is family owned and operated.
We are currently interviewing for motivated, customer service driven team member to join our family in a service advisor role, offering a Monday – Friday schedule with paid holidays and annual earnings between 54k to 74k.
If you feel you’re the right candidate to become part of our team, we would love to hear from you!
Responsibilities:
-Greet customers and provide excellent customer service with a sense of urgency.
-Listen to customer concerns, and accurately document vehicle issues.
-Perform vehicle inspections and recommend necessary repairs or maintenance
-Prepare accurate estimates for repairs and communicate them to customers.
- Sell services and/or maintenance packages as needed.
-Coordinate with technicians to ensure timely completion of repairs and maintain a smooth workflow.
-Maintain accurate records of customer interactions and transactions
-Managing deliveries and returns of parts and tires
-Keep showroom, bathroom and work space clean and tidy
-Respond to customer text messages, emails and phone calls in a fast and timely manner.
-Handle cash transactions and process payments.
Skills:
-Strong knowledge o automotive diagnostics and repair procedures
-Excellent communication and customer service skills.
-Ability to write detailed service reports and estimates
-Familiarity with dealership service operations and processes.
-Proficient in using computer software for service writing and invoicing
-Cash handling experience
Job Type: Full-time
Pay: $54,000.00 - $74,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- No weekends
Experience:
- Service Advisor: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $54,000 - $74,000