Director, Project Management Office

We have an opening in our Program Management Office department for a Director, Project Management Office . We are passionate about the environment while delivering life sustaining, high quality water service to families and communities. We embrace progress, provide training & development to inspire success in every aspect of our business and culture. In addition, we provide a competitive benefits package and 401(K).

This is a hybrid work opportunity. The Company feels that three shared days in the office and two days with the option of working remotely allows for both collaborative time and quiet space for deep work. Eligible employees for hybrid work are required to work in the office on Tuesdays, Wednesdays, and Thursdays . There may be a need for additional office days based on specific business requirement.

This role is available to report at any of the subsidiary locations of SJW Group, including San Jose, CA, New Braunfels, TX, Clinton, CT, and Saco, ME.

Job Description

The Director of the Project Management Office is responsible for championing the strategy and vision of the enterprise Project Management Office, collaborating with various stakeholders such as Information Technology Services, Accounting & Finance, Human Resources, and various operating business units. This department is a shared, central service accountable for coordinating the company's business and / or technology project portfolio; project and program management services; and application support, small enhancements and problem resolution.

This team will assist business partners in the identification of business needs and determining solutions to business challenges. Solutions often include a software-application component, but may also consist of process improvement, organizational change or strategic planning and policy development.

The Director will also provide oversight and coordination of the project intake and Capital Planning processes and the management of the Business Technology capital budget. They will develop and maintain an in-depth understanding and tracking of each department's priorities, their corresponding project portfolio strategy, as well as the associated budgets.

The Director will manage FTE and contractor Project Managers, Program Managers, and / or Business Systems Analysts.

The leader will be responsible for continuously improving and maturing project management capabilities and driving quality and efficiency throughout the organization. They must exhibit a passion for people management including recruitment, selection and retention of talent, creating training and development plans, coaching, team evaluation, managing work assignments, and monitoring work performance. A summary of responsibilities is included below :

• Establish, document, and maintain controls, policies, and procedures for the PMO.
• Support and provide oversight for SOX Compliance audit and controls.
• Lead the project intake and Capital Planning process and provide portfolio and project level reporting for all approved projects across the organization.
• Leverage project methodology to provide greater consistency, standards, and more accurate estimates / forecasting of project financials and resource planning company wide.
• Manage employees and / or consultants responsible for planning and facilitating moderate to complex, medium to high priority, project / program deliverables and the efficient resolution of service support issues and requests.
• Assisting business and technology leaders with articulating new project ideas, including business cases, budget and resource estimates, and submission to the appropriate governing body for approval.
• Monitor PMO initiatives to ensure project plans, schedules, budgets, issues, risks, and contingencies are appropriately documented and managed.
• Lead or assist in driving key business decisions that impact overall project portfolio activity including prioritization, timelines, or financials.
• Ensure projects are managed and executed to completion in alignment with EPMO standards, including agreed upon scope, schedule, and budget.
• Create consistent BSA processes for the solicitation and documentation of business requirements and testing.
• Develop, implement, and manage project portfolio key performance indicators.
• Responsible, directly and through subordinates, for project communications, ensuring the project team, stakeholders, and management are properly informed through defined channels.
• Develop and foster relationships across organizational boundaries, acting as a trusted partner.
• Collaborate with all functional leaders to enhance and strengthen the long-term planning process and strategy.
• Use influence and negotiation skills to drive projects to completion, clear roadblocks, and resolve conflicts across the enterprise.
• Provide guidance and support to direct reports, peers, and direct manager.
• Lead or assist with other assignments as required by the company.
• Additional responsibilities or projects as assigned.

Minimum Qualification

Compensation Type

Annual Salary

Compensation Range

Salary Range for the Connecticut Water Company provided below :

Grade 13 - Salary

180,700.00 - 325,300.00

Primary Work Location

93 West Main Street

Clinton, Connecticut, 06413

United States

Work Environment and Physical Demands Code

I - Indoor

EEO Statement Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, pregnancy, gender, gender identity, sexual orientation, marital status, protected veteran or other status protected by federal, state, and local laws.