What are the responsibilities and job description for the Systems Analyst - Enterprise Asset Management position at Connecticut Water?
Job Title
Systems Analyst - Enterprise Asset Management
Requisition ID
req866
Type of Employment
Regular Full-Time Employee
Job Openings
Compensation Range
108,300.00 - 194,900.00
Compensation Type
Annual Salary
Founded in 1866, San Jose Water Company is an investor owned water company headquartered in Silicon Valley. With a service area of 140 square miles, it is one of the largest and most technically sophisticated urban water system in the United States. We serve over 1 million people with high quality, life sustaining water, with an emphasis on exceptional customer service.
We are actively seeking talented, driven and highly-productive applicants for the position of Systems Analyst - Enterprise Asset Management to join our dynamic team. We offer a challenging and rewarding work environment along with a competitive salary and an excellent benefits package.
Definition :
Under the supervision of the Asset Management Systems Supervisor or Manager, the Systems Analyst creates, supports, implements, and keeps the HxGN EAM technology that supports the repair, maintenance, replacement, and work planning for infrastructure assets. Provides end-user support either remotely or in the field. Performs other related work and analysis as needed.
Distinguishing Features :
The System Analyst supports the effective use of the EAM system. The System Analyst updates the system configuration as needed per business process and data requirement changes, provides end-user support, coordinates with field and office personnel of multiple departments, and uses BI tools to aid in data quality, asset performance, asset failure, and work management performance analyses.
Principal Duties & Responsibilities :
- Supports end-users of the system in areas such as : reviewing and auditing user access, creating training materials, training end-users, delivering reports in support of business operations, supporting online system documentation.
- Supports end-user requests using and managing the JIRA ticketing system.
- Confidently communicates and presents SJW best practices and effectively convey complex concepts to diverse audiences.
- Collaborates with supervisors, users, developers, and other system leads to improve field applications and computing related to work and asset management.
- Supports data analysis using reporting services, analytical tools, and database skills.
- Assist senior team members with EAM data integrations of other business systems.
- Supports mobile application maintenance.
- Supports EAM maintenance.
- Performs BI data analytics reporting, visualization, and dashboards for work and asset management.
Education and Experience :
Required Knowledge, Skills & Abilities :
EEO Statement Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
