What are the responsibilities and job description for the Enrollment & Engagement Coordinator - Texas Connections Academy @ Houston position at Connections Academy?
Company Summary
Texas Connections Academy @ Houston (TCAH) is a Texas Online School that offers 100% virtual instruction to public school students across Texas in grades 3-12 who are not physically present on campus during instruction. The TxVSN OLS program is authorized by Texas Education Code (TEC) Chapter 30A and administered through TEA. Connections Education, LLC is in partnership with Houston ISD to provide this high quality and rigorous virtual instruction through TCAH.
Texas Connections Academy @ Houston strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.
Responsibilities:
- Assist families through the application process by answering questions pertaining to enrollment and general school questions regarding educational placement;
- Provide feedback to parents regarding their student’s enrollment status;
- Navigate the Learning Management System (LMS) to provide accurate and timely replies to families; provide technology training to families as users in the LMS
- Identify families who may need additional support through the enrollment process; provide technology training/support to families
- Host LMS training sessions for families once Some evenings may be required at the beginning of each semester.
- Collaborate with internal stakeholders, external stakeholders, and decision-makers on ways to improve enrollment and engagement
- Other duties as
Requirements
- Four-year college degree preferred or equivalent experience
- Excellent data analysis skills
- Knowledge of online student information systems preferred
- Technologically proficient (especially with Microsoft OS and MS Office programs)
- Highly organized, self-motivated, hard worker
- Ability to pay close attention to detail is essential
- Ability to manage stressful situations in a calm, courteous and efficient manner
- Excellent communication skills, both oral and written
- Customer focused approach
- High degree of flexibility
- Demonstrated ability to work well in fast paced environment
- Team player track record
- Must be able to use a personal electronic device and an email address for two-step authentication
