Express Meetings Manager

Express Meetings Manager

The Express Meetings Manager coordinates and oversees the management of group and event housing programs. The primary role is to source and contract hotel agreements on behalf of the client, oversee the reservation process, manage inventory and provide event housing reports. This position requires leadership skills, a teamwork mentality and creative problem-solving skills.

Essential Duties and Responsibilities:

• Operate as the lead point of contact for all matters specific to the client event.
• Review history of event to ensure the current event is contracted correctly with the hotel.
• Review of hotel contract(s) to become knowledgeable on contract items throughout the event housing process.
• Determine and Set-up room block(s) and work closely with hotel contacts to determine the best housing method.
• Responsible for maximizing inventory for daily management of hotel block(s) to ensure availability of sell through dates while recognizing any challenges with the room block pattern.
• Utilize hotel reservation booking tools along with proprietary software to manage reservations, reports and final billing.
• Reconcile master account upon completion of event, if applicable.
• Communicate with hotel and client as needed.
• Adaptability in a fast-paced environment where productivity and exceptional service are highly valued.
• Anticipate and addresses needs and concerns as they arise.
• Takes accountability, reviews own work and that of hotel(s) for accuracy.
• Other duties as assigned.

Benefits:

401K, Major Medical, Dental, Vision, PTO/Vacation

Job Type: Full time

Salary: $40,000 - $45,000 DOE

Experience and/or Education:

• Hotel or Group Reservations, Group Sales, Hotel Front Office, Convention or Event services experience.
• Ability to write business correspondence in a professional manner. Ability to effectively present information and respond to questions from management and clients.
• Ability to solve practical problems and multi-task.
• Dependable, self-motivated, professional person who works independently and with other team members.
• Proficiency with basic computer programming, including Microsoft Office Suite (Word, Excel and Outlook).
• Understanding of hotel contract terms and conditions.
• Understanding of hotel group and reservation processes and procedures.
• Some travel may be required.

Preferred:

Bilingual

College degree in Hotel Management or Event Planning and/or a minimum of 2 years experience in meeting, event, group or hotel industry. A reasonable combination of education and experience will be considered.