Telecommunications Technician

Connectivity Point is currently looking for a full-time Telecommunications Technician to support the Operations division of Connectivity Point. This role is available in NH/MA.

Who We Are: Connectivity Point is a leading and trusted partner for essential telecommunications business technology, service, consultation, management, repair, maintenance support and more. Since 2002 Connectivity Point has expanded its scope to support more solutions for more industries. From hospitality services, financial institutions, government agencies, educational institutions, healthcare organizations and more. Connectivity Point's Engineers custom design solutions for our customers' needs. Connectivity Point partners with top manufacturers in the technology industry to be able to offer a wide range of services and products to cater to diverse needs and we can assist our customers with design, installation, and support.
Who You Are: You are looking to build a career and not just have a job. You are a friendly, eager, reliable, and motivated person who enjoys solving problems, working with people, and developing skills in new technology.

The Opportunity: This full-time role offers a unique blend of teamwork and independence, allowing you to thrive in a dynamic work environment. You will install and maintain systems for connectivity, including using copper wire, fiber optics, wireless networks, category cabling, sound masking, and IDF and MDF closet work. This position will offer the opportunity to have extensive on the job training while learning the beneficial skills needed as you become a valued member of our operations team.

The primary role of the Telecommunications Technician is to troubleshoot, identify, escalate, and resolve structured cabling problems for our customers. The Telecommunications Technician will complete all phases of the project's installation including, but not limited to, providing exceptional customer support during field visits or dispatches, diagnosing errors or technical problems, and determining proper solutions. The areas of expertise are varied and require advanced technical knowledge of structured network cabling including installation, programming, testing of low voltage and telecommunications products. Telecommunications Technician primarily performs these services at our customer's facilities. A strong, comprehensive background in electronics, computers, and IT networks best practices is preferred. This position requires attention to detail, punctuality, and good communication skills.

Must-haves in a candidate:
A High School diploma or equivalent.
A people person who is comfortable interacting with customers and team members.
Enjoys hands-on problem solving in a fast-paced work environment.
Strong proficiency in Microsoft office products (word, excel, outlook and teams)
Must be able to lift 50 lbs
Must be comfortable working on ladders and scissor lifts.
Ability to work occasional on-call times at night or on weekends.
Self-motivated with a positive and professional attitude.
Must possess good decision-making skills, be very organized and detail oriented.
Must possess a valid driver's license.
Candidates must be authorized to work in the U.S.
Not required, but nice to have in a candidate:
Previous experience in low voltage cabling and limited low energy work.
Knowledge of electrical theory, computer networking, building construction.

What we offer:
Competitive salary package and sign on bonus.
Paid vacation/holidays- 12 days of PTO first year
Comprehensive benefits package includes Medical, dental and vision coverage, life insurance, retirement plan with safe harbor match, employee assistance program, a slew of ancillary insurances, company perks and more for full time positions.
Encouraging and collaborative team environment.
A culture of coaching, development and career growth opportunities.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, the Company reserves the right to modify, add or remove duties and assign other duties, as necessary.
Connectivity Point Design and Installation is a fast-growing technology company providing design, installation, and support services for low-voltage infrastructure and equipment. Our professional services fall into five major disciplines: Structured Network Cabling, Audio-Visual Solutions, Security Solutions, Wireless Networks, and Telephone Systems. Established in 2002, this Maine based business has more than 175 employees and has performed work in 44 states and 24 countries.
Named one of the Best Places to Work in Maine, Rhode Island, and South Carolina. Connectivity Point is an equal opportunity employer offering competitive wages and generous employee benefits including paid holidays, Paid Time Off (PTO), group medical, dental, disability and life insurance, and 401K retirement plan with a company match.
At Connectivity Point, diversity and inclusion drive our hiring, ensuring we bring together the most talented individuals regardless of race, age, religion, gender identification, or sexual orientation. If you want to have a career of unparalleled growth, a team with a family-strong bond, and an unmatched atmosphere of motivated and caring professionals, apply to Connectivity Point today! Let's create a future together that's built upon trust, the authentic and innovative spirit of our family, and a commitment to making the world a better place with the best technology.