What are the responsibilities and job description for the Operational Trainer position at ConnectMed360?
Onco360 Pharmacy is seeking an Operational Trainer to join our growing organization.
Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. We have an immediate need for an Operational Trainer working from Eastern or Central Time Zone. Remote Job Opportunity!
Operational Trainer Summary:
The Operational Trainer is responsible for educating new and existing employees on how to effectively perform their jobs. The Trainer will provide on-the job-education to newly hired employees as well as enhanced education to current employees to keep everyone up to date on changes in the industry that affect job requirements. They will train every Vertical within Operations
Onco360 offers a wide variety of benefits including:
Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. We have an immediate need for an Operational Trainer working from Eastern or Central Time Zone. Remote Job Opportunity!
Operational Trainer Summary:
The Operational Trainer is responsible for educating new and existing employees on how to effectively perform their jobs. The Trainer will provide on-the job-education to newly hired employees as well as enhanced education to current employees to keep everyone up to date on changes in the industry that affect job requirements. They will train every Vertical within Operations
Onco360 offers a wide variety of benefits including:
- Medical; Dental; Vision
- 401k with a match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Company paid benefits – life insurance; and short and long-term disability
Salary starting at $63k and up depending on experience plus bonus opportunities
Operational Trainer Essential Functions:
- Provide pharmacy software system and SOP Training to middle management and front-line employees by traveling to different locations within US.
- Provide HUB training based on manufacturer specific business rules.
- Keeps up with and applies the latest teaching/training techniques.
- Ensures that all training materials and programs are compliant with state and federal pharmacy laws and regulations as well as accreditation standards, while incorporating operational “best practices.”
- Provides online and conference call training for off-site employees.
- Recommends management strategies to middle-management staff that are targeted for specific departments with the goal of increasing efficiency and effectiveness.
- Interacts with upper management to determine specific requirements in each job description.
- Prepares and maintains training materials and presentations for employees.
- Creates and maintains both written and demonstration of proficiency tests to evaluate understanding of training materials.
- Identifies/incorporates best practices and lessons learned into program plans.
- Provides a broad range of consultative services to all levels of employees regarding pharmacy operations system, policies and procedures.
- Develops learning activities, audio-visual materials, instructor guides and lesson plans.
- Reviews evaluations of training courses, objectives and accomplishments.
- Directs the needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.
- Creates monitoring strategies to ensure that employees are performing job duties according to training.
- Strategize methods for increasing knowledge retention.
- Train new and existing employees on analytic reports that document job performances.
- Randomly select employees to oversee and ensure proper notations are added in the pharmacy software system to ensure all information is accurate and complete.
- Ensure proper and effective communication between all parties.
- Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality.
- Performs other tasks as assigned.
- Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Operational Trainer Required and Desired Skills:
Education/Learning Experience
- Required: Associates Degree or equivalent program from a two-year college or technical school, or certificate program in pharmacy and/or healthcare, required.
- Desired: Bachelor’s Degree in Learning and Development, Business, Management, Healthcare, or related field
Work Experience
- Required: 3-5 years pharmacy experience
- Desired: 1-3 years’ experience in a specialty pharmacy; 1-3 years’ experience in healthcare leadership role
Skills/Knowledge
- Required: Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills. Computer experience to include adjudication and billing software, and the ability to learn the Company’s software system. Ability to define problems, collect data, establish facts, and draw valid conclusion.
- Desired:
Licenses/Certifications
- Required: Pharmacy Technician Certification or in process, required.
- Desired: Certification through the Association for Talent and Development (ATD); Certified Professional in Training Management (CPTM) designation.
Behavior Competencies
- Required: Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. Must be able to be depended upon to plan and organize work effectively and ensure its completion. Must have timely communication with direct supervisor regarding late arrival, calling out sick, emergency situations, etc., as well as requesting approval for time off well in advance. Is always expected to represent the organization professionally. Must be able to demonstrate initiative and strive to continually improve processes and relationship.
#Company Values: Teamwork, Respect, Integrity, Passion
Salary : $63,000
