What are the responsibilities and job description for the ACH Specialist II position at ConnectOne Bank?
Job Type
Full-time
Description
About us:
ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, we’re builders — of businesses, communities, and equity. Most importantly, we’re building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact.
ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industry’s future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission.
People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at “a better place to be”.
ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation.
About this role:
The ACH Specialist II is responsible for leveraging expertise in monitoring ACH though multiple channels, resolving exceptions and ensuring compliance with regulation, policy and procedures.
In this role you will:
Benefits:
Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us “a better place to be!”
ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.
ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.
Full-time
Description
About us:
ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, we’re builders — of businesses, communities, and equity. Most importantly, we’re building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact.
ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industry’s future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission.
People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at “a better place to be”.
ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation.
About this role:
The ACH Specialist II is responsible for leveraging expertise in monitoring ACH though multiple channels, resolving exceptions and ensuring compliance with regulation, policy and procedures.
In this role you will:
- Support the Bank’s “People First” focus and rules of engagement-maintaining a professional demeanor, working as an active member of the CNOB team, providing all clients excellent service, always striving to make CNOB “A Better Place to Be”.
- Serve as a back-up for ACH exception handling returns and NOCs, ACH OFAC processing, and verification of inbound and outbound Fed files.
- Assist management and internal departments on review of records, processes, and controls.
- Respond to inquiries and issues from customers and branches, handling through resolution.
- Comply with Federal regulations and industry rules (NACHA) including but not limited to all job relevant Risk Management and Corporate standards.
- Proactively contact branches and customers as needed to provide resolution and explanation of bank-initiated account activity.
- Understand and monitor ACH systems, regulations and processes including Commercial, Small Business, and consumer ACH related processing, maintenance, or exception handling and ACH and Regulation E disputes.
- Collaborate with the Treasury Management team in the facilitation of client onboarding, limit increase requests and other ACH originator-related services.
- Design, implement and manage risk management related to originators and third-party senders.
- Consider and help plan for upstream and downstream implications of ACH product feature changes and any NACHA/regulatory rules updates.
- Analyze, track and evaluate ACH related metrics including origination, exceptions and dispute processing.
- Well-versed with general NACHA rules, with special understanding of originator risk monitoring and Third-Party Sender knowledge
- Knowledge of exposure limits and return ratios
- Knowledge of Regulation E
- Knowledge of relevant Federal and State banking regulations
- Knowledge of Payment Services policies and procedures
- Conflict resolution experience
- Proficient with Microsoft Office Applications
- Strong "People First" Interest and ability
- Minimum 4 years experience
- FIS product experience.
- Familiarity with Q2 Centrix products
- Accredited ACH Professional
Benefits:
- World class health, vision, and dental benefits on day one
- 401k with employer match
- Hybrid work from home (depending on role)
- Employee appreciation events (team building, softball games, food truck days, etc..)
- Employee assistance programs (EAP)
- Wellness programs (flu shot, preventive care, health programs and services discounts, etc..)
- Tuition reimbursement
- Employee Discount perks
- CNOB Community Service Events
Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us “a better place to be!”
ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.
ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.
