Communication

Connexsphere Flow -

Position Title : Communications Agent

Department : Communications / Marketing / Customer Relations

Location : San Antonio, TX

Job Summary :

We are seeking a dynamic and detail-oriented Communications Agent to join our team. The Communications Agent will serve as the voice and face of our organization, managing internal and external communications to build and maintain a positive brand image.

The ideal candidate is a strong communicator with excellent interpersonal skills and a passion for fostering meaningful connections.

Key Responsibilities :

Communication Management :

• Act as the primary point of contact for all inbound and outbound communication channels, including email, phone, and social media.
• Ensure timely and professional responses to inquiries from clients, stakeholders, and the public.

Brand Representation :

• Represent the organization at public events, media briefings, and community activities as required.
• Serve as a liaison between the company and its customers, ensuring consistent brand messaging.

Crisis Communication :

• Assist in crafting and executing communication strategies during crisis situations.
• Monitor public perception and provide recommendations to address potential reputational risks.

Media Relations :

• Maintain relationships with media outlets and journalists to ensure accurate and favorable coverage.
• Coordinate interviews, press conferences, and media appearances.

Internal Communication :

• Support communication efforts within the organization to foster transparency and employee engagement.

Qualifications :

• Exceptional verbal and written communication skills.
• Proficiency in using communication tools, social media platforms, and content management systems.
• Strong organizational and multitasking abilities.
• Creative thinker with problem-solving skills and attention to detail.
• Ability to work under pressure and meet tight deadlines.

Last updated : 2024-11-23