What are the responsibilities and job description for the Clinical Support Assistant, Oswego position at ConnextCare?
Description
Basic Function: To assist in the provision of quality health care. Provide clerical support to the Clinical team. Assists with clinical procedures as required.
Principal Accountabilities:
- Complete chart preps for upcoming appointments
- Answer phone calls and pages, coordinating communication with team members and patients
- Complete robust calling, appointment confirmations, etc.
- Print patient letters, notes as requested by provider (school or work notes)
- Print information for patient discharge as requested
- Print CCD forms for ambulance transfers
- Obtain lab, radiology or other test results as requested by provider
- Assist with task follow-up and closure
- Assist clinical support with rooming patients
- Assist with preparation for treatments and procedures without medication administration
- Assist in maintaining clinical supplies and cleanliness of work area
- Assist with regulatory audits as requested
- Schedule patient appointments according to guidelines
- To engage in Patient Centered Medical Home initiatives, including participating as part of the Clinical Care Team
- Any other clinical duties and responsibilities as requested by management and supervision
Requirements
Knowledge/ Education Requirements:
High school graduate or GED, experience in ambulatory care preferred
Must demonstrate computer proficiency with Microsoft Suite. EMR experience preferred
Must possess a willingness to accept direction from providers and supervisors
Must possess the ability to work well and with compassion in stressful situations
Must maintain a professional and courteous demeanor with both patients and co-workers
Must be keenly aware of the importance of confidentiality in all aspects of the position
Salary : $16 - $18
