Mattoon-Administrative Assistant/Inside Sales

Connor Co., a company rich in history, currently has an available Administrative Assistant/Inside Sales position in Mattoon, IL. We seek a career-minded person looking for a long-term career with a great company. Plumbing knowledge is preferred but not required.

Candidates must be:

• Available from 7:00 am to 4:00 pm, Monday through Friday
• Able to pass a pre-employment drug test and background check

Principal Accountabilities:

Greet persons entering the establishment, determine the nature and purpose of the visit and direct or escort them to specific destinations.

Answers incoming calls, screens, and directs calls to the appropriate person.

Maintain the front desk area in a neat and organized fashion

Collect, sort, distribute, or prepare mail, messages, or courier deliveries daily

Collections/billing support

Accounts Receivable (A/R) data entry

Post payments and adjustments to customer accounts

Follow-up on any problems with payments received

Responsible for the cash box, which must be balanced weekly

Make bank deposits

General filing

Data entry (i.e.-enter the receiving packing slips, create flyers, etc.)

Orders office and warehouse supplies as needed

Interpret customer needs, work with customer and outside sales team to offer appropriate solutions to satisfy requirements

Answers customers’ questions about products, prices, availability, and product uses

Consult with clients after sales to resolve problems and to provide ongoing support

Monitor product innovations, and competitors’ products, pricing and sales

Process Return Goods and update Returns Goods Queue

Attend industry trade shows and product training when needed

Provide the Branch Manager with reports or additional tasks as requested

Perform other duties as requested

Minimum Education/Experience Required:

High School Diploma required, or equivalent

Knowledge, Skills, Abilities Required:

Must be friendly, have a positive attitude, and have good phone etiquette

Ability to learn Eclipse software

Critical thinker-using logic and reasoning to identify alternative solutions

Mathematical reasoning- the ability to choose the correct method or formulas to solve the problem

Must have a working knowledge of Microsoft Office

Keyboarding speed of at least 30 WPM, ten-key by touch

Must be very detail-oriented and focused for accuracy

Ability to perform assignments with minimal supervision and under tight deadlines

Requires maturity and experience to interface with all levels of management, personnel, and customers

Must have strong interpersonal communication skills

Must maintain a patient and professional attitude while managing a busy workload

Strong organizational skills required

Must be able to determine and prioritize workload

We offer a competitive salary and an outstanding benefits package, including the following:

• Medical
• Dental
• Vision
• Voluntary Term Life
• Medical & Dependent Care Flexible Spending accounts
• 401k
• Paid Time Off (PTO)
• Holidays-8 paid days

Benefits covered 100% by Connor Co. for full-time employees include:

• $10,000 in life insurance
• Short-Term Disability
• Long-Term Disability

To learn more about Connor Co., please visit us at www.connorco.com.

Please apply on our job board: Connor Co. Career Opportunities

Due to Covid-19, we are not accepting applications in person.

No phone calls, please.

At Connor Co., people make a difference!