NC- WSSU - IT Network Administrator II

The manager needs a candidate with Cisco knowledge and has a preference for a candidate with a CCNA.

This is an onsite position.

Winston-Salem State University (WSSU) is committed to providing a robust and secure technological environment supporting our academic excellence and social impact mission. We seek a skilled and proactive IT Network Administrator to join our team. This critical role will be at the forefront of designing, managing, and optimizing our enterprise network infrastructure, ensuring seamless connectivity across our campus and affiliated locations.

Key Responsibilities :

• Network Design & Management : Work alongside a team to oversee the design, implementation, and management of the university's enterprise network, including LAN / WAN cabling, data center networks, telephone / telecom, and converged communications infrastructure.
• Equipment Installation & Monitoring : Work with a team to lead the installation, configuration, and ongoing monitoring of network equipment, ensuring optimal performance and compliance with industry standards.
• Project Management : Coordinate and manage network-related projects, from initial planning to implementation, working closely with IT leadership and stakeholders across the university.
• Troubleshooting & Support : Provide advanced troubleshooting for network issues, including data access deficiencies, outages, and security breaches. Ensure timely resolution of hardware and software problems to minimize disruptions.
• Telecommunications Infrastructure : Administer and support the university's telecommunications systems, including PBXs, VOIP, call management systems, and video conferencing.
• Documentation & Training : Develop and maintain comprehensive network documentation and training materials to ensure consistent and informed use of network resources.

What You'll Bring :

• Expertise in network design, implementation, and management.
• Strong problem-solving skills with the ability to lead and coordinate projects.
• Experience in managing telecommunications systems and associated software.
• Strong supervisory, project management, administrative, budget management, and technical skills are required.
• Working technical knowledge of network, PC, and Network Core functions and Layer 2 and 3 protocols.
• Strong oral and written communications and the ability to work in a team-oriented environment is required.
• Strong knowledge of local area network administration.
• Hands-on software and hardware troubleshooting experience.
• Experience documenting and maintaining configuration and process information.
• Good understanding of the organization's goals and objectives.
• Proficient in deploying and maintaining network equipment, including switches and access points, and implementing business continuity technologies and processes such as backup, recovery, and hardware redundancy.
• Experience working with end users to establish service-level agreements based on user requirements. Knowledge of Firewalls and data access.
• Experience in cabling / connectivity, LAN / WAN design and support, networking technology equipment, or telecommunications design / support is required.
• Experience in design installation and configuration of networking infrastructure systems such as routers, switches, firewalls, IDS / IPS is required.
• A commitment to maintaining high network performance, security, and reliability standards.