Demo

Guest Service Representative

Conquer The Day LLC
Lubbock, TX Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 5/29/2025

Job Description

Job Description

Guest Service Representatives are the face of the company. They greet customers with a smile and provide the best customer service available.

Guest Service Representative (CSR)

Summary :

Duties and Responsibilities include the following. Other duties may be assigned.

  • Provide exceptional customer service to customers
  • Serve as primary liaison with customers
  • Greet and assist all walk-in customers in the store
  • Meet, greet and assist all valet drive-up customers at their car
  • Process customer phone and personal relations
  • Consultatively assist customers with cleaning, stain and / or finishing needs and / or concerns
  • Sort and examine articles, picking out those that may need hand spotting, or stain treatment
  • Mark-In incoming customer orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register
  • Consistently ensure cash drawer accuracy
  • Follow Company’s new customer protocol
  • Attend Company offered ongoing training and education

Skills :

  • Oral Communication Skills
  • Written Communication Skills
  • Customer Service
  • Organizational Skills
  • Project Management
  • Time Management
  • Phone Communication Skills
  • Understanding of POS system
  • Education / Experience :

  • One year(s) direct customer service experience
  • 2 or more years retail clothing experience
  • Knowledgeable of fabrics and fashion
  • If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Guest Service Representative?

    Sign up to receive alerts about other jobs on the Guest Service Representative career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $28,917 - $36,864
    Income Estimation: 
    $37,876 - $55,679
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $51,050 - $68,081
    Income Estimation: 
    $59,001 - $77,833

    Sign up to receive alerts about other jobs with skills like those required for the Guest Service Representative.

    Click the checkbox next to the jobs that you are interested in.

    • Customer Engagement Skill

      • Income Estimation: $25,695 - $30,576
      • Income Estimation: $27,461 - $38,180
    • Customer Interaction Skill

      • Income Estimation: $35,412 - $45,784
      • Income Estimation: $36,400 - $44,839
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Not the job you're looking for? Here are some other Guest Service Representative jobs in the Lubbock, TX area that may be a better fit.

    GUEST SERVICE REPRESENTATIVE

    DR HOTEL EMPLOYEE LEASING LLC, Lubbock, TX

    Guest Service Representative

    Hilton Garden Inn Lubbock, Lubbock, TX

    AI Assistant is available now!

    Feel free to start your new journey!