Mortgage Investor Claims Loss Analysis Analyst

The Investor Claims Loss Analysis Analyst (LA) will be responsible for supporting the quality control team and ensuring the book loss review is completed based on client expectations. The LA Analyst will review claim loss using a full book loss review methodology, outlining areas of loss based on insurer guidelines, errors caused by processing, or missing items. The LA Analyst will outline the loss according to insurer guidelines and summarize for the Servicer/Client any losses incurred with detailed explanations. The LA Analyst will work closely with clients, investors, service providers, and other outside entities to resolve items, using findings to create new processes to reduce losses. The Loss Analyst should also be able to determine any remaining claimable items to be filed on a supplemental claim and complete the final LA review.

Responsibilities

• Manage and oversee the production queue to ensure smooth workflow.
• Accurately audit investor claims in a timely manner, identifying potential losses.
• Verify the accuracy of claim fund postings, complete preliminary Loss Analysis, Supplementals, and Final LAs ahead of deadlines.
• Review and address LA findings and client billbacks.
• Deliver detailed audit reports with comprehensive LA findings to management.
• Collaborate with claim processors and trainers to minimize losses by providing constructive feedback.
• Recognize opportunities for process improvements and identify areas for training.
• Perform other duties and special projects as assigned.
  
  

Qualifications: (Required Education and Experience)

• Bachelor's degree in mathematics, accounting, or similar field of study or five (5) years of experience in a relevant field.
• Minimum of three (3) years of experience in Claims Loss Analysis with Government and Non-FHA investor claims.
• Excellent communication and interpersonal skills, with the ability to collaborate across departments and communicate with external partners.
• Detail-oriented mindset with exceptional organizational and problem-solving abilities.
• Proficiency in claims and loss analysis software and technology tools.
• Ability to adapt to a fast-paced and evolving environment.
• Ability to make decisions that have significant impact on the department’s credibility, operations, and services.
• Ability to organize and prioritize work schedules of others on a long-term basis.
• Ability to compute, analyze, and interpret complex statistical data and/or to develop forecasts and computer models.
  
  

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurances