What are the responsibilities and job description for the Consumer Loan Officer position at Consolidated Community Credit Union?
Job Summary
Process loan requests with a primary focus on Home Equity, Auto, and RV loan products. This includes interviewing borrowers, taking applications, sending to underwriting, drawing loan documents, funding loans, and completing files for storage.
Essential Job Function
- Process loan requests with a primary focus on Home Equity, Auto and RV loan products. This includes interviewing borrowers, taking applications, sending to underwriting, drawing loan documents, funding loans and completing files for storage.
- Provide our members with excellent service in person and by phone. Assist members with general loan information and respond to requests, issues and complaints.
- Educate and advise our members of the products that would best suits their needs.
- Offer additional loan products such as BPP, GAP and extended auto warranties based on member need.
- Other duties as assigned.
Knowledge and Abilities
- 2 years of lending experience at a banking institution or credit union in consumer loans.
- Demonstrated excellence in providing customer service to members.
- Excellent verbal, written and computer literacy.
- Knowledge of consumer lending products.