Operating Supervisor - BQ Services

Overview

Responsibilities

• Foster a Zero Accident Culture, Diversity and Inclusion, Achieving Operational Excellence, Developing an effective Cost Management Culture, and Enhancing the Customers Experience.
• Provide coverage for system emergencies and ICS events on a round-the-clock basis.
• Track the repair and maintenance of equipment, vehicles, and supplies.
• Monitor and review quality and productivity, while actively identifying cost saving initiatives.
• Utilize computer systems to schedule work, close out jobs, and conduct audits; while actively embracing new technologies to streamline processes.
• Promote a positive work environment, celebrate success, and ensure accountability for individual actions and those of direct reports; including feedback to assist individuals as they progress in their titles.
• Supervise personnel and provide support ensuring availability of resources.
• Act as a liaison with external agencies and ensures the quality of work performed is consistent and within specification.
• Maintaining personnel schedules and training requirements.
• Ensures that all time entry and submitted documentation is accurate and signed accordingly.
• Ensures that Human Performance Improvement (HPI) tools are incorporated into all daily work activities.
• Ensures that the installation, removal, repair, testing, and replacement of secondary conductors and devices on the Electric Distribution System are performed in compliance with operating procedures and engineering specifications.
• Conduct On-The-Job training (OJT), effective job briefings, documented safety inspections, and ensure that all personnel attend training as required.
• Supervise weekly personnel around the system, and ensure that all work is performed in accordance with the procedures which govern this work.
• Advises crews of expectations of performances. Evaluates the quality of completed work and identifies deficiencies and their cause. Correct deficiencies to improve organization performance
• Ensures the implementation of Company safety, health and environmental programs for employees whose work is directed. Ensures that safe work practices are followed and the environment is fully protected in accordance with Company policy and governmental regulations.
• Monitors compliance with Company policies and procedures e.g., equal employment Opportunity (EEO), Substance Abuse, Discipline, Security, Productivity and Environmental Instructions, Code of Conduct, etc.
• Perform other related tasks and assignments as determine necessary and required by Manager.

Qualifications

• High School Diploma/GED with 5 years of work related experience required.

• Bachelor's Degree Engineering / Technology / Business Management Degree and with 2 years of work related experience required.
• Associate's Degree Engineering / Technology / Business Management Degree and with 4 years of work related experience required.

• Must have the ability to understand and interpret field constructed drawings and layouts.
• Required
• Must have a high regard for personal accountability, and understand the critical importance of commitment to excellence. Required
• Must understand the vital importance of teamwork, communication, and promoting a positive work ethic in support of Corporate Values and Mission. Required
• Must possess excellent verbal and written communication skills. Required
• Must be able to interact with customers, union personnel, executive, and upper management. Required
• Must be able to effectively interact with customers, union personnel, and various levels of management. Required
• Must be flexible in handling multiple work assignments, changing priorities, and demonstrate the ability to meet deadlines. Required
• Must be able to exercise independent judgment, and render sound business decisions. Required
• Must have excellent organizational and planning skills to include cost analysis and control. Required
• Knowledge of the Construction and Electrical Work rules. Preferred
• Prior supervisory experience. Preferred

• Ability to interpret basic information on drawings.
• Demonstrated analytical skills
• Strong written and verbal communication skills
• Develops and delivers effective presentations
• Demonstrated customer service skills
• Effectively coaches and delivers constructive feedback
• Instills commitment to organizational goals
• Ability to inspire and develop staff
• Ability to lead/manage others
• Well organized, detail oriented and flexible to handle multiple assignments
• Ability to work within tight timeframes and meet strict deadlines
• Demonstrates a high commitment to quality
• Possesses strong technical aptitude
• Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.

• Driver's License Required

• Must respond to system emergencies
• Must work at field locations in all weather conditions
• Must carry tools and materials, climb ladders and scaffolds, and enter confined spaces
• Must work in an environment that includes heat, noise, confined spaces, and high elevations
• Must work on elevated platforms, scaffolds, catwalks, roofs, or equipment
• Must enter underground vaults through manholes
• Must work in inclement weather and adverse conditions (i.e., excessive heat, cold, noise, confined spaces)
• Must be approved and able to wear either a full- or half-face respirator without facial hair or other condition that may interfere with the seal, in accordance with OSHA regulations.
• Must use hand tools and operate heavy equipment,i.e. jackhammers
• Must travel to company locations to work on storm restoration and heat contingencies

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.