What are the responsibilities and job description for the Sr Analyst - Gas Technical Support (SharePoint/Power Platform Developer) position at Consolidated Edison?
Job Description
Deliver services and solutions for Consolidated Edison's Gas Organization as part of the Gas Technology Support Team by utilizing the Power Platform suite and SharePoint. Provide additional technical support for any computer and technology issues, as needed.
Responsibilities
Core Responsibilities
- Build custom applications using Power Apps to address specific business needs, considering user experience, data integration, and scalability for the Gas Organization
- Collaborate with business stakeholders to gather and analyze requirements, and design efficient solutions using Power Platform tools
- Design and develop interactive and insightful dashboards and reports using Power BI for data visualization and analysis
- Integrate Power Platform solutions with various data sources, such as SharePoint, SQL databases, cloud services, and third-party applications
- Work closely with business analysts, IT teams, and end-users to ensure that Power Platform solutions align with business goals and requirements
- Maintain comprehensive documentation of Power Platform solutions, including design, development, and configuration details.
- Identify areas and processes where Microsoft 365, Office 365, and SharePoint can be better leveraged and facilitate process improvement
- Create automated workflows and processes using Power Automate to streamline tasks and improve operational efficiency
- Ensures that all work is properly documented. Capture and document the details of issues and troubleshooting steps that were taken.
- Makes recommendations for improving application design and implementation in light of process changes or changes in the business or technology environment.
- Provide technical support for issues via phone / email / ticketing system or in person addressing hardware, software, telephony and facility related problems.
- Follow up on recommendations, developing tangible implementation proposals and if approved developing detailed plans.
- Participate in multiple projects as a key technical resource that includes implementation, issue resolution, and development.
- Perform other related tasks and assignments as required.
Qualifications
Required Education / Experience
Relevant Work Experience
Skills and Abilities
Licenses and Certifications
Physical Demands
Additional Physical Demands
About Us
Mission Statement :
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
About the Team
EEO Statement :
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Technical Difficulty Statement :
For technical issues, please contact us at careerconnect@coned.com
