What are the responsibilities and job description for the Benefits Broker Support Specialist/Client Services position at Consolidated Human Resources, LLC?
Job Title: Broker Support Specialist
Location: Park Ridge, NJ
Job Type: Full-Time or Part-Time
Position Overview: We are seeking a detail-oriented and proactive Broker Support Specialist to join Consolidated Human Resource ( “CHR”). The ideal candidate will be responsible for managing employee benefits programs, ensuring compliance with regulations, and providing exceptional support to employees regarding their benefits inquiries.
Key Responsibilities:
- Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
- Serve as the primary point of contact for employees regarding benefits-related questions and issues.
- Conduct benefits orientation sessions for new hires and provide ongoing education about available benefits.
- Maintain accurate records of employee benefits enrollments, changes, and terminations.
- Collaborate with insurance carriers and vendors to resolve issues and ensure timely processing of claims.
- Monitor compliance with federal and state regulations related to employee benefits.
- Assist in the annual benefits renewal process, including gathering data and preparing reports.
- Analyze benefits data and trends to recommend improvements or changes to programs.
- Support the HR team with special projects and initiatives as needed.
- Collaborate with external benefits providers to ensure high-quality service delivery. Negotiate contracts and manage relationships with vendors to optimize benefits
- Conduct regular analysis of benefits programs to assess their effectiveness and competitiveness. Prepare reports and presentations for management to support decision-making processes.
- Maintain up-to-date knowledge of federal, state, and local benefits regulations. Ensure that all benefits programs comply with applicable laws and regulations and implement necessary changes to maintain compliance.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Life/Health or P/C license
- 3 years of experience in benefits administration.
- Strong knowledge of employee benefits laws and regulations (e.g., ERISA, ACA).
- Excellent communication and interpersonal skills.
- Proficient in HRIS and Microsoft Office Suite.
- Strong analytical and problem-solving abilities.
- Ability to handle sensitive information with confidentiality.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and growth.