What are the responsibilities and job description for the Service Dispatcher position at Consolidated Laundry Equipment Inc.?
Job Overview
We are seeking a highly organized and detail-oriented Service Dispatcher to join our team! If you're a problem-solver who thrives in a fast-paced environment and enjoys coordinating logistics, we want to hear from you!
Position: Service Dispatcher
Location: Raleigh NC (In Office Position)
Full-time/Part-time: Full Time
Compensation: Competitive salary based on experience (18-20 per hour range)
Key Responsibilities:
- Coordinate and schedule service appointments for technicians based on customer needs and availability.
- Monitor service requests to ensure timely and accurate completion.
- Communicate effectively with customers and technicians to confirm appointments and resolve scheduling conflicts.
- Maintain and update service records, ensuring all information is accurate and up-to-date.
- Troubleshoot issues and handle emergency dispatching when needed.
- Collaborate with the service team to ensure smooth workflow and customer satisfaction.
Qualifications:
- Strong communication and customer service skills.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Previous experience in dispatching or customer service is a plus.
- Familiarity with scheduling software and Microsoft Office.
- Problem-solving mindset with attention to detail.
- Ability to work independently as well as part of a team.
- Great attitude and willingness to learn. (Most important)
Why Join Us?
- A dynamic and supportive team environment.
- Opportunities for career growth and advancement.
- Competitive pay and benefits.
- A company culture focused on respect and collaboration.
If you're ready to make an impact and be a key player in delivering outstanding service, apply today! Send your resume to Ashley to apply.
We look forward to hearing from you!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Raleigh, NC 27603 (Required)
Ability to Relocate:
- Raleigh, NC 27603: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $20