Senior Center Manager

This is a full-time, FLSA-Exempt position with the Senior Citizen's Center located in Carson City, Nevada. Under general direction, assists in planning, organizing, and administering all functions of both the City's Senior Center Department and Carson City Senior Citizens Center, a non-profit organization, which may include a variety of administrative, finance, business, analytical and liaison functions for the department; analytical and interdepartmental coordination activities; and oversees specified operational functions directly or through assigned staff including non-profit management. The duties of this position will primarily be focused on financial management and employee relations and act as a key leadership position in conjunction with and in the absence of the Director.

Please Note: Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application. Do not substitute a resume for your application or write "See Attached Resume" on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the "Education and Work Experience" section of the application. Applicants not meeting these requirements will not be considered for employment.

** This recruitment will remain open until recruitment needs are satisfied. Individuals are encouraged to apply immediately, as hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. **

This class specification lists the major duties and requirements of the job and is not all-inclusive.  Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

• Assists with development and implementation of the strategic direction for the department.
• Assists with leading the engagement and marketing of the department to potential funding sources and represents the department in local, regional, state, and federal discussions which determine future funding possibilities. 
• Manage and participate in the direction of the development and implementation of goals, objectives, policies, procedures and programs for the assigned areas of responsibility.
• Assists with the definition of overall quality of the department's customer service goals by developing and coordinating work teams and by reviewing, recommending and implementing improved policies and procedures. 
• Investigate, respond to and resolve complaints. 
• Demonstrates courteous and cooperative behavior when interacting with elected officials, public, contractors, and staff; represents the department and the City before various advisory committees.
• Acts in a manner that promotes a harmonious and effective workplace environment; acts as liaison for the department with other departments and outside agencies in the absence of the Director.
• Communicates essential and important department information to the public and assist with external partnerships to improve senior’s quality of life and independence in the community. 
• Acts as the designated Safety Officer for the Senior Center and assumes all related duties to train, enforce, monitor for safety and evaluates the safety manual.
• Assumes all duties of the Risk Manager for the non-profit. 
• Within the assigned areas of responsibility, develops and recommends to the Director, and upon approval, implements policies, procedures and customer service and operational standards; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. 
• Assists with the development and administration of the department’s annual budget; directing the operating forecasts needed for staffing, equipment, materials and supplies; monitoring and approving expenditures; implement financial and accounting adjustments; directs the maintenance of accurate records and files. 
• Fulfills the human resources role for non-profit by recommending the selection of staff; training staff and providing for their professional development; administering discipline as required; plans, organizes, administers, reviews and evaluates the activities and performance of staff; works with staff to establish work priorities and schedules; encourages and provides for staff training and professional development; interprets City policies and procedures for staff; works with City and non-profit employees to develop short and long term goals, monitor accomplishments, establish performance requirements and personal development targets and provide coaching for performance improvement and development.  
• Plans, directs, coordinates and reviews work assignments for department staff and volunteers; assign work activities, projects and programs; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems.
• Directs and conducts analytical studies; develops and reviews reports of findings, alternatives and recommendations.
• Coordinates the preparation of the department's capital, operational and supplemental budgets for both the City and non-profit.
• May oversee and direct specific operational staff and activities related to the functions of the department to which assigned.
• Uses standard office equipment, including a computer, in the course of the work.
• Maintains absolute confidentiality of work-related issues, records and City and non-profit information.
• At times may be required to work outside normal business hours and work extended hours to accomplish requirements of the position.
• Comply with all safety programs, rules, regulations, procedures, and instructions that are applicable to the position. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience:
Bachelor’s degree in accounting, finance, or related field; AND four (4) years of professional level experience in a combination of accounting, budgetary and financial analysis and reporting; OR an equivalent combination of education, training and experience as determined by Human Resources.

REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:

• Valid driver’s license.

Required Knowledge and Skills
Knowledge of:

• Operational characteristics, services and activities of a public serving program.
• Management skills to analyze programs, policies and operational needs.
• Principles and practices of program development and administration.
• Principles and practices of public administration.
• Principles and practices of project planning, development and evaluation.
• Principles and practices of employee supervision, including selection, work planning, organization, performance review and evaluation, and employee training and discipline.
• Principles and practices of developing teams, motivating employees and managing in a team environment.
• Principles and practices of budget development and administration, basic accounting and public finance.
• Applicable laws, codes and regulations.
• Computer applications related to the work.
• Correct business English, including spelling, grammar and punctuation.
• Principles and practices of contract negotiation and administration.
• Principles and techniques of making effective oral presentations.
• Computer applications related to the work.
• Business mathematics, including statistics and financial analysis techniques.
• Records management principles and practices.
• Techniques for dealing with a variety of individuals, at all levels of responsibility, in person and over the telephone, often where relations may be confrontational or strained.
• Communicating effectively in oral and written forms.

Skill in:

• Comprehensive understanding of accounts receivable, accounts payable, and GAAP. 
• Computer skills including QuickBooks Online, QuickBooks Payroll, MS Office, specialty software, databases. 
• Planning, organizing, supervising, reviewing and evaluating the work of others.
• Training others in policies and procedures related to the work.
• Assisting in developing and implementing goals, objectives, policies, procedures and work standards.
• Developing effective work teams and motivating individuals to meet goals and objectives and provide customer services in the most cost effective and efficient manner.
• Interpreting, applying and explaining complex federal, state and local laws and regulations.
• Preparing clear and concise reports, policies, procedures, correspondence and other written materials. 
• Dealing successfully with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone.
• Using initiative and independent judgment within general policy guidelines.
• Making public presentations to large and small groups.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.

SUPERVISION RECEIVED AND EXERCISED:
Under Direction - Incumbents at this level are responsible for unusual, technical, complex, highly sensitive, political, and far-reaching work-related issues and for policy recommendations to political oversight groups. They plan, organize, and determine work methods, implementation mechanisms, and operating procedures used to achieve goals and objectives set forth by general plans, broad policies, budgetary limitations, and legal and professional standards. The incumbents have responsibility for planning and organizing work, as well as considerable latitude interpreting and applying broad policies, rules, and regulations. Work performance is measured by results and a governing body usually provides supervision.

PHYSICAL DEMANDS & WORKING ENVIRONMENT:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Mobility to work in a typical office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 20 pounds; vision to read printed materials; and hearing and speech to communicate in person or over the telephone; exposure to traffic conditions and external environment when traveling from one office to another.

CONDITIONS OF EMPLOYMENT:
1. Unclassified employees are “At Will” and as such, may be terminated at any time for any reason, or no reason.  
2. Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
3. Any City employee may be required to stay at or return to work during emergencies to perform duties specific to this classification or to perform other duties as requested in an assigned response position. This may require working a non-traditional work schedule or working outside normal assigned duties during the incident and/or emergency.
4. Employees may be required to complete Incident Command System training as a condition of continuing employment.
5. New employees are required to pay for and submit to a fingerprint-based background investigation and a drug screen.  Employment is contingent upon passing the background and the drug screen.
6. Carson City participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant’s Form I-9 to confirm work authorization.   All candidates who are offered employment with Carson City must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment.  Please be prepared to provide required documentation as soon as possible after the job offer is made.  For additional information regarding acceptable documents for this purpose, please contact Human Resources at 775.887.2103 or go to the U.S. Citizenship and Immigration Services web page at www.ucis.gov.
7. Employees of the Senior Center Department will adhere to both City and the Carson City Senior Citizens Center’s, a non-profit organization, published policies and procedures.

Salary : $73,625 - $117,799