Warehouse Clerk in Returns and Order Fulfillment Department

Warehouse Clerk in Returns and Order Fulfillment Department

This position is a part of a small Warehouse team that processes shoes that arrive from the factories that will then be distributed to shoe stores. It reports to the Warehouse Manager and the Assistant Warehouse Manager during the absence of the Warehouse Manager. You will receive communication, directions, and notifications of issues within the

warehouse. This position does not operate as a stand-alone position. You must work as part of the team and not as an individual. Everyone is required to be considerate and polite to each other. This should create an atmosphere of respect for everyone.
Teamwork and communication are essential. We strive for a safe and pleasant work environment for all employees in the warehouse.

At times the warehouse will be very busy as shipments arrive. This might require all warehouse personnel to work together during this deadline. The Warehouse Manager will ask for your help to assist the team. Due to the time-sensitive activity, this needs to be done promptly at the time of asking. The Warehouse Manager will analyze the situation and give you directions if your main responsibilities need to be adjusted. Daily communication is required. Returns are to be completed daily. If you are having issues performing your responsibilities or if you have completed your functions, please inform the Warehouse Manager. There might be a need for you to assist in a team project.

Responsibilities:

· Inspect the shoes that are returned for quality
· Know where to properly locate merchandise in the warehouse
· Print UCC labels as needed for return packages
· Check proper documents of received merchandise to ensure the customer receives credit
· Responsible for proper packing and inspection of specific items
· Keep work flowing, which includes re-boxing products, labels, tissue, and records of the return by customer. The merchandise and box should appear as close to its original packaging, as distributed from the factory. The product’s packaging must be 100% correct with the UPC’S and the UCC’S labels matching the contents.
· Use of hand scanners and computers
· Process returns in the computer system to issue credits. Ensure all returns are accurate and pass a scan before the inventory totals are updated to the proper Bin Locations.

· Liaison between office and warehouse if necessary to resolve return issues.

Additional Operational Responsibilities:

· LABELING: Fulfill the customer orders by assisting in the labeling of incoming/outgoing merchandise, price stickers and product information according to the customer’s guidelines.
· Assist in performing Physical Inventory by obtaining, inspecting, and solving inventory information when requested.
· Receive, notify and distribute to the company internal individuals that are addressed on the parcels that arrive from outside carriers (Example: UPS, Parcel Post, FedEx, etc.). Deliver to the areas daily.
· Before signing for the parcels that arrive from carriers, inspect the delivery address to ensure that the delivery address is correct, for our company.

· Assist in receiving products which include sorting, stacking and identifying products received by style, color, and size run.
· Attend all safety meetings and apply all rules and regulations set by OSHA, to ensure awareness of updated procedures and safety plans.
· Perform daily, general house cleaning of your area and assist with keeping the Warehouse tidy.

*This position requires the ability to sit, stand for periods of time, bend and pick up packages that are up to 20lbs.

*Please apply through this posting ONLY and include a resume; no calls

Reports to: Warehouse Manager

Warehouse Hours: Monday-Friday 7:30AM-4:30PM. Lunch is from
11:45AM-12:30 PM. Overtime if required but is very small and not often.

Hourly; Non-Exempt (eligible for overtime pay)

Job Type: Full-time

Pay: $17.00 - $18.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person

Salary : $17 - $19