Key Account Coordinator I

Description

Since 1923, CKF has grown and evolved right along with the ever-changing kitchen design trends. At CKF we are committed to providing quality kitchen design and personalized customer service all in a uniquely designed home-like atmosphere. Here you'll find a huge selection of quality stone countertops, cabinets, & organizational systems.

CKF currently has locations in Omaha, Lincoln, Des Moines, and Kansas City. You will find employees who are committed and passionate about what they do. We are a culture committed to providing the highest level of customer service as well as a great environment for our employees to work.

As a company, we are committed to providing top brand name products at competitive prices with an experienced, knowledgeable sales and support staff.

Qualifications

The Key Account Coordinator I position is responsible for maintaining assigned builder accounts, including processing orders, providing quotes and support the builder accounts.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Support Professional Sales Representatives with maintaining builder accounts.
• Act as primary point of contact for assigned builders regarding day-to-day operations.
• Process orders for assigned production builders.
• Prepare and provide quotes for both standard and custom-building plan.
• Prepare order files for measurement, check vendor portals, ensure order accuracy for large volume builder accounts
• Schedule appointments and assist customers with design selections and showroom visits.
• Complete orders and submit through appropriate ordering system(s).
• Verify product acknowledgements with Production Account Team Lead to ensure order accuracy.

Work Environment
This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Required Education and Experience

• Previous experience working in a customer-facing role
• Strong technical and computer skills
• Able to manage multiple tasks and meet deadlines
• Ability to read and scale blueprints.
• Strong attention to detail.
• Valid drivers license and clean driving record.
• Ability maintain organization while working on multiple projects.
• Proficient with Microsoft Word, Excel, PowerPoint, Outlook.

Preferred Education and Experience

• 1-3 years of experience in kitchen or closet design or in the construction industry
• Associates or Bachelors degree in Interior Design or related field.
• 2020 Design experience

AAP/EEO Statement
CKF provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pre-employment drug and background testing is mandatory for all positions within CKF. This employer participates in E-Verify.