Admissions Specialist I

Overview

Collections roles :

• Reconcile A / R accounts prior to making calls (AOAP's)
• Call responsible parties regularly regarding any past due accounts.
• Prepares and sends out past due account letters per our company policy
• File estate / probate claims and appear for court hearings
• Verify that account has been billed correctly (including billing any insurance companies, etc.) on delinquent accounts
• Update address changes from Express Bill
• Update and re send return mail (statements only)
• Prepare AR aging reports by forth week of each month
• Communicate and interact effectively with the billing department
• Work with Manager to gain approvals on bad debt w / o
• Report any concerns to manager regarding patterns noted with accounts related to additional training within other departments
• Work aggressively to make sure collection process accomplished on each account
• Knowledge of legal options regarding handling of deceased patients between family members, caregivers, responsible insurance carriers
• Responsible with discussions of account activities during necessary AR review meetings
• Responsible for effective reductions or days outstanding
• Accurate follow through on outstanding accounts
• Reporting and monthly, weekly generated of reports Intake / Admission roles :
• Work a schedule that is conducive to the needs of the Triage department with extended hours if necessary
• Enter and verify all new resident information (full name, facility name, pay or status, date of birth, social security number, etc.)
• Enter and verify all doctor information for each new resident
• Enter and verify all room changes based on admissions
• Generate temp room list daily and update as necessary
• Generate Medicaid pending report and update as necessary
• Ensure that all billing information for every resident in system is accurate to maximize efficiencies in reimbursement. All accountability for accurate billing information lies with the Intake position
• Works efficiently with the Triage team
• Assist in the training of an alternate intake person to cover for vacation, illness, etc.
• Assist conversion team with entering and verifying patients in newly converted facilities
• Mail out Customer Agreement and HIPAA packets to all new admissions within 24 hours of admission date. This mail date should be documented in Rescot.
• Assist in monitoring incoming HIPAA's and document receipt in Rescot
• Review and update any non deliverable new admission packets due to incorrect address etc.
• Assist in verifying insurance and responsible party information on incoming customer agreements
• Assist Third Party Billing with rejections as needed
• Perform any task deemed appropriate by the Accounts Receivable Manager
• Assist with month-end related to ekitrejections, room rosters, and other reporting

Qualifications

EEO Statement

Be here. Be you."

For more than 30 years, Marquis Companies and Consonus Healthcare have been serving seniors and welcoming staff of all backgrounds, skills, and perspectives. The Marquis family of companies offer a rich heritage of embracing differences and honoring individuality. We've continued to grow in our appreciation of diversity in the workplace. We know it builds strength, drives innovation, and brings valuable new perspectives and energy.

We're committed to making our workforce an even greater reflection of the people and communities we serve, and we are honored our employees have chosen to work at Marquis and Consonus. Everything we do as a company is driven by our mission to help those we serve, and each other, live the best rest of our lives.

That means you being you - without apology or compromise. We value your every uniqueness and continue to curate, nurture, and sustain an inclusive culture. It's the foundation of who we are and the evolution of our collective future.