What are the responsibilities and job description for the Pharmacy Technician - Overnight Customer Support Tech position at CONSONUS PHARMACY SERVICES?
Overview
RESPONSIBILITIES :
- Answer calls from 4 states from customer communities such as Assisted Living and Skilled Nursing Facilities
- Answer calls from community residents, family members, physicians, hospice providers, and internal Consonus team members to help get medications to our residents accurately and timely
- Answer all phone calls ensuring that security and confidentiality are maintained for all customers
- Establish positive relationships with both internal and external customers
- Proactive approach to customer concerns and the ability to seek assistance or escalate to Supervisor / Manager as needed
- Provide excellent customer service to all customers at all times
- Utilize all current and necessary policy and procedures
- Other duties and responsibilities as assigned by supervisor
Qualifications
QUALIFICATIONS :
PHYSICAL REQUIREMENTS :
EEO Statement
Be here. Be you."
For more than 30 years, Marquis Companies and Consonus Healthcare have been serving seniors and welcoming staff of all backgrounds, skills, and perspectives. The Marquis family of companies offer a rich heritage of embracing differences and honoring individuality. We've continued to grow in our appreciation of diversity in the workplace. We know it builds strength, drives innovation, and brings valuable new perspectives and energy.
We're committed to making our workforce an even greater reflection of the people and communities we serve, and we are honored our employees have chosen to work at Marquis and Consonus. Everything we do as a company is driven by our mission to help those we serve, and each other, live the best rest of our lives.
That means you being you - without apology or compromise. We value your every uniqueness and continue to curate, nurture, and sustain an inclusive culture. It's the foundation of who we are and the evolution of our collective future.
