What are the responsibilities and job description for the eBilling Coordinator position at Constangy?
SUMMARY: The e-Billing Coordinator will be responsible for key phases of the e-billing process including, bill submission, follow-up on rejected items, and acceptance tracking. This is a high volume position with multifaceted responsibilities and requires strong attention to detail.
Essential Duties And Responsibilities
Constangy, Brooks, Smith & Prophete LLP is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including but not limited to selection, hiring, assignment, re-assignment, promotion, transfer, and compensation. Our Firm prohibits discrimination, harassment, or retaliation in employment based on race; color; religion; national origin; sex (including pregnancy); gender; gender expression or identity; change of sex or transgender status; sexual orientation; age; disability; genetic information, citizenship status; military or veteran status; or any other category protected by applicable federal, state, or local law.
Essential Duties And Responsibilities
- Responsible for ebilling client set ups, including, completion of client forms, uploading timekeepers, accepting ebilling guidelines, uploading or submit rates for client approvals, upload all matters to the electronic vendor site.
- Execute electronic submission of client invoices via various e-billing systems.
- Identify, troubleshoot and resolve issues that arise during the invoice submission process.
- Coordinate with attorneys, and administrative staff for resolution and maintenance tasks associated with client e-billing requirements.
- Track statuses of submitted invoices to ensure payment from the client.
- Maintain internal database of e-billed clients and their compliance requirements.
- Assist with partner and client inquiries in a timely manner.
- Provide updates and financial analysis to attorneys, clients and administrative staff as requested.
- Help manage and curate data in the departments matter management and eBilling Hub system.
- Participate in the maintenance of Firm master files (e.g., Timekeeper names and hourly billing rates) in client and third party e-billing vendor systems.
- Perform research, ad hoc reporting and other analysis projects.
- Performs other duties as assigned by management.
- Flexibility to work evenings or weekends when required.
- Must have Elite or Aderant experience, but Elite is preferred.
- Candidate must be highly organized and must be able to communicate and meet with attorneys to clarify billing specifics.
- This position requires great communication skills, both verbally and written, to attorneys and will include both follow through and follow up skills.
- Must be proactive, self-starter, quick learner and detail oriented with the ability to work independently.
- Must have a professional demeanor with the ability to work in a team setting.
- Must have Excel and Word experience.
- Strong experience manipulating and scrubbing data (including LEDS98B and LEDES2000).
- High level analytical and problem-solving skills.
- Candidate must have a minimum of 5 years of E-Billing experience navigating systems such as eBilling Hub; Legal Exchange; Legal X; Tymetrix360 (T360) Litigation Advisor [LSS]; Legal Tracker (Serengeti), Passport (Datacert), Ariba or similar systems.
Constangy, Brooks, Smith & Prophete LLP is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including but not limited to selection, hiring, assignment, re-assignment, promotion, transfer, and compensation. Our Firm prohibits discrimination, harassment, or retaliation in employment based on race; color; religion; national origin; sex (including pregnancy); gender; gender expression or identity; change of sex or transgender status; sexual orientation; age; disability; genetic information, citizenship status; military or veteran status; or any other category protected by applicable federal, state, or local law.