Service Journeyman

ConstellationHOME is growing with a focus on providing employees with support and opportunities to achieve their career goals.Here are a few highlights of our comprehensive and competitive benefits plan : ~40-hour week guarantee with flexible schedules : Work life balance is no longer a nice to have but a necessity. Our flexible schedules with 9 recognized holidays a year allow you to balance both your career and personal life. ~ Take home vehicle : Avoid the wear and tear on your personal vehicle by starting your day from home. ~ Annual raises and bonus : We recognize the achievement of financial, safety, operational and strategic goals through an annual incentive and bonus program. ~ Training & Development : Our in-house training rivals most trade schools and helps keep you up to speed as the industry and technology change. ~ Career Path Opportunities : We have several career paths that allow journeyman to grow within our organization. ~ Competitive Pay : On average, our Journeyman Technicians can earn over $100,000 per year. PRIMARY DUTIES / RESPONSIBILITIES &bull Identifies and corrects complex problems in specified appliances and gas / electric water heaters. Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. &bull Assists with customer complaint tasks resolution. &bull Serves as expert in handling escalated cases involving multiple requests for service. &bull Maintains and makes recommendations as to additions or deletions of Company truck stock and equipment. &bull Works under minimal supervision. &bull Conducts quality control checks necessary to evaluate work performance of appliance personnel and provides feedback to management. &bull Attends appliance manufacturer training and presents to team. &bull Serves as trainer / mentor for other service techs in the field. &bull Promotes the sale of all other services offered by our Company to customers. MINIMUM QUALIFICATIONS &bull Work experience in appliance service specializing in at least two of the following skill sets : refrigeration, laundry & kitchen appliances.&bull Advanced knowledge and demonstrated ability to resolve complex issues and problems relating to the performance of appliance equipment. &bull Advanced knowledge in the tools and material and the ability to recommend procedure changes to meet special needs, and to adapt to changes in industry. &bull Advanced knowledge and skills in at least 2 out of 3 of the following categories : refrigeration, laundry & kitchen. &bull Advanced skills in servicing gas / electric water heaters. &bull Advanced skills in customer relations. &bull Advanced skills in sales and the ability to make recommendations to others of all services offered by our Company. &bull Superior communications skills, both verbally and in written form. &bull Gas fitter's license &bull Valid Maryland driver's license &bull Must be able to work weekends, holidays and overtime. &bull Average physical ability (Bending, stooping and climbing ladders). Ability to lift objects of various weights

by Jobble

Salary : $100,000