What are the responsibilities and job description for the Office Coordinator position at Constellation Health Services?
Office Coordinator
SUMMARY:
The Office Coordinator will be responsible for providing clerical and administrative support necessary to ensure efficient clinical delivery of care for the patients and staff of the hospice interdisciplinary team. Will ensure the coordination of the paper flow from teams in the group, scheduling, and date entry of clinical documentation.
RESPONSIBILITIES
1. Provides assistance to the Executive Director/Administrator, preserving the confidential nature of items of which they have knowledge. They must maintain the files, supplies and general office conditions in an orderly manner.
2. Handles all correspondence and word processing for the hospice organization.
3. Maintains minutes of meetings.
4. Answers telephone inquiries and channels them appropriately.
5. Is responsible for maintaining administrative and clerical files.
6. Files clinical notes after recording on the Weekly Ledger sheet.
7. Makes sure that all doctor's order forms, and related forms are current and in compliance with Medicare and Medicaid regulations. Updates all current forms in separate patient files.
8. Keep Medicare and Medicaid manuals up to date at all times.
9. Sends doctor's orders to physicians when received from nurses for their signature. Keeps current log of what is sent to make sure they are returned with signature.
10. Purchases and keeps postage on hand.
11. Closes out patient's clinical record when discharged.
12. Maintains current patient statistics utilizing the Management Information System.
Performs patient centered scheduling duties, utilizing the scheduling system, and assigns cases to appropriate interdisciplinary team members. Ensures visits are scheduled for patients appropriately, within agency standards for initiation of services, and maintaining appropriate coverage for patient visits.
13. Maintains ledger cards for all new patients admitted for clerk's use.
14. Other duties as assigned by the Director.
POSITION QUALIFICATIONS
1. Minimum of two (2) years experience preferably in health care, or graduation from a one (1) or two (2) years of business college is preferred.
2. Is at least 18 years of age.
SKILLS REQUIRED
1. Able to type 50 words per minute
2. Word processing skills
3. Personal computer skills
4. Business machine knowledge
5. Medical terminology
