Process Analyst

Process Analyst I will be assisting senior staff with basic process analysis, design, and administration tasks, primarily working on straightforward workflows that align with established organizational patterns. Responsibilities may include routine process enhancements, system support, and introductory design assignments.

Your role and impact

Here's a glimpse of your responsibilities and the meaningful impact you'll create as the Process Analyst 1:

• Support the analysis of business needs, define requirements, and recommend process improvements and design solutions under the guidance of a senior team member.
• Evaluate existing business processes, data, systems, workflows, and models to gain insights into the current environment.
• Utilize various communication methods, such as interviews and meetings, to gather and analyze information on current and future business models.
• Collect, document, and manage functional and non-functional product and project requirements using established templates and tools.
• Collaborate with IT teams to ensure proposed solutions align with architectural standards.
• Assist in defining acceptance criteria to validate solution completion and effectiveness.
• Support, update and revise existing business process management application using vendor software with oversight from more senior team members.
• Assist the project manager in the development of the scope document.
• Provide estimates to the PM for each of the work tasks.
• Identify the various business resources that can contribute to the requirement gathering process for each of the business areas impacted.
• Build, foster and maintain collaborative relationships with the Business community, Business Analysts, Quality Analysts, Software Developers, and Project Managers to ensure project implementations result in high quality solutions.
  
  
  

What's In It For You

• Competitive pay: Fair compensation for your hard work.
• Healthcare coverage: Comprehensive medical, dental, and vision from day one.
• Life insurance: Company-paid coverage for you and your loved ones.
• 401(k) plan: Matching contributions to help secure your financial future.
• Family support: Paid parental leave and reimbursement for adoption and surrogacy expenses.
• Work-life balance: Flexible time-off policy to recharge and pursue passions.
• Dress for your day: Express your style comfortably at work.
• Inclusion and Culture: A respectful environment that values unique contributions.
• Flexible work options: Remote, hybrid, and onsite opportunities at various locations across the U.S. for better work-life integration.
• Well-being focus: Programs to support a healthy balance between work and home life.
• Community connections: Build strong relationships through virtual and in-person interactions, with resources for your growth.
  
  
  

We're passionate about fostering an inclusive environment where everyone can thrive. Even if you don't meet every requirement, we encourage you to apply--your unique skills and experiences might make you the perfect fit for this role or another opportunity within our company.

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What Sets You Up For Success

• A bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field (or equivalent work experience).
• Previous experience in process analysis, business analysis, or a related role is preferred but not always required for entry-level positions.
• Strong written and oral communication skills
• Basic knowledge of computer science concepts
• Ability to learn and apply new concepts
• Technical documentation, including ability to identify and write specifications
• Handling multiple competing priorities